Yağmur Kerse profile image
Yağmur Kerse Assoc. Prof. Dr. Kafkas Üniversitesi, İİBF, Uluslararası Ticaret ve Lojistik Bölümü
Publication 11 Review 11 CrossRef Cited 11 TR Dizin Cited 18
11 Publication
11 Review
11 CrossRef Cited
18 TR Dizin Cited

Research Fields

Marketing Service Marketing Consumer Behaviour

Institution

Kafkas Üniversitesi, İİBF, Uluslararası Ticaret ve Lojistik Bölümü

Popular Publications

A Meta-Analysis Study on the Relationship between Customer Satisfaction and Customer Loyalty
DOI: 10.33206/mjss.810834
CITED 2 FAVORITE 1 TOTAL DOWNLOAD COUNT 1680

2

1

1680

0

1

630

Publications

The Effect of Customer Empowerment on Corporate Reputation Perception
DOI: 10.15869/itobiad.1322091
FAVORITE 1 TOTAL DOWNLOAD COUNT 631

1

631

Investigation of Touristic Places in Kars Province in the Context of Online Tourist Comments
Published: 2023 , İşletme
DOI: 10.57116/isletme.1347699
FAVORITE 1 TOTAL DOWNLOAD COUNT 839

1

839

Do Identified Customers Exhibit Voice Behavior?
DOI: 10.18657/yonveek.1200502
FAVORITE 0 TOTAL DOWNLOAD COUNT 371

0

371

1

1680

Publications

Investigation of Touristic Places in Kars Province in the Context of Online Tourist Comments
Published: 2023 , İşletme
DOI: 10.57116/isletme.1347699
CITED 3 FAVORITE 1 TOTAL DOWNLOAD COUNT 839

3

1

839

A Meta-Analysis Study on the Relationship between Customer Satisfaction and Customer Loyalty
DOI: 10.33206/mjss.810834
CITED 2 FAVORITE 1 TOTAL DOWNLOAD COUNT 1680

2

1

1680

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