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Artificial Intelligence-Generated Virtual Influencers: A Study on User Reactions towards Virtual Influencers in Türkiye

Year 2025, Volume: 12 Issue: 22, 76 - 101, 30.06.2025
https://doi.org/10.56133/intermedia.1544872

Abstract

This research focuses on virtual influencers who have begun to attract attention in Türkiye as well as around the world. In line with the purpose of the research, it was aimed to determine the reactions and approaches of users towards virtual influencers operating in Türkiye. In this direction, the user comments made on the posts on the Instagram accounts of virtual influencers Alin and Alara X, who actively use their Instagram accounts, were examined using the content analysis method. Descriptive content analysis was used to determine the emotional state in the comments on Instagram posts; thematic content analysis was used to determine the themes of the comments.

The Instagram posts of virtual influencers named Alin and Alara X were examined between August 12 and September 4, 2024, and 302 comments on the last five posts of each virtual influencer were analyzed. Responses to comments made by users on the posts were not included in the review. According to the findings obtained from the research, it was observed that users reacted positively to virtual influencers Alin and Alara X and adopted them. They generally sent expressions and emojis containing meanings such as appreciation, liking and support to virtual influencers. It was observed that there were also some negative expressions towards the virtual influencer named Alin. In the negative expressions, the artificiality, unnaturalness and scary appearance of the virtual influencer's physical appearance were emphasized. On the other hand, users made almost no comments expressing negative feelings towards the virtual influencer Alara X. It is also necessary to say that a significant portion of users have a neutral emotional state towards virtual influencers. It was observed that the feelings of questioning and discovering the virtual influencer were prominent in the neutral comments of the users. In another stage of the research, user comments on the shares of virtual influencers analyzed were divided into themes. The themes that emerged from the 302 comments analyzed are as follows: Like/Positive, Dislike/Negative, Artificial Intelligence Questioning, Desire to Communicate, Asking for Brand/Product, Humor, and the other category that could not be included in these themes. The findings obtained from the research are remarkable in terms of showing the interaction between virtual influencers and users. The research provides an idea about the future of virtual influencers. In future studies, it is recommended to conduct comparative studies by obtaining in-depth data with techniques such as surveys, interviews, and focus group studies aimed at users.

References

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Yapay Zeka Destekli Sanal Etkileyiciler: Türkiye’deki Sanal Etkileyicilere Yönelik Kullanıcı Tepkileri Üzerine Bir Araştırma

Year 2025, Volume: 12 Issue: 22, 76 - 101, 30.06.2025
https://doi.org/10.56133/intermedia.1544872

Abstract

Yapay zeka destekli oluşturulan sanal etkileyiciler, tüm dünyada olduğu gibi Türkiye’de de ilgi çekmektedir. Sanal etkileyiciler, insan olan etkileyiciler gibi sosyal medya kullanıcılarını etkileyebilmekte, belirli duygulara sahip olması ve istenen şekilde davranması yönünde kullanıcıları teşvik edebilmektedir. Sanal etkileyicilerin giderek daha fazla önem kazanması, bu konudaki araştırmaları da zorunlu kılmaktadır. Şöyle ki sanal etkileyicilere ilişkin cevaplanmamış ve merak edilen güvenirlik, etkileyicilik, satışları destekleme durumu gibi pek çok soruyla karşı karşıya bulunulmaktadır. Bu çalışmada, Türkiye’de varlık gösteren sanal etkileyicilere yönelik Instagram kullanıcılarının tepkilerini ortaya koymak amaçlanmıştır. Bu doğrultuda Türkiye’de bulunan Alin ve Alara X adlı iki sanal etkileyicinin Instagram paylaşımlarına gelen kullanıcı yorumları içerik analiziyle incelenmiştir. Elde edilen verilere göre, kullanıcıların sanal etkileyicilere karşı yorumları genellikle olumlu yöndedir. Ardından kullanıcıların sanal etkileyiciye şüpheyle yaklaştığı, yapay zeka olup olmadığını, gerçekçi olup olmadığına gönderme yaptığı sorgulayıcı yorumlar gelmektedir. Az sayıda kullanıcı, fiziksel görünüşün korkutucu olduğuna ilişkin fikirlerini de paylaşmıştır. Araştırmanın sonucuna göre, sanal etkileyicilerin sosyal medya kullanıcıları tarafından benimsendiğini söylemek yanlış olmayacaktır.

References

  • Ahn, R. J., Cho, S. Y., & Sunny Tsai, W. (2022). Demystifying Computer-Generated Imagery (CGI) Influencers: The Effect of Perceived Anthropomorphism and Social Presence on Brand Outcomes. Journal of Interactive Advertising, 22(3), 327-335. https://doi.org/10.1080/15252019.2022.2111242
  • Alboqami, H. (2023). Trust me, I'm an Influencer!-Causal Recipes for Customer Trust in Artificial Intelligence Influencers in the Retail Industry. Journal of Retailing and Consumer Services, 72, https://doi.org/10.1016/j.jretconser.2022.103242
  • Allal-Chérif, O., Puertas, R., & Carracedo, P. (2024). Intelligent Influencer Marketing: How AI-Powered Virtual Influencers Outperform Human Influencers. Technological Forecasting and Social Change, 200, 123113. https://doi.org/10.1016/j.techfore.2023.123113
  • Altar, O. & Topsümer F. (2023). Sosyal Medyada Etkileşim: Çevreci Sivil Toplum Kuruluşları Üzerine Bir İnceleme. İstanbul Arel Üniversitesi İletişim Çalışmaları Dergisi, 11(23), 1-31.
  • Arsenyan, J., & Mirowska, A. (2021). Almost Human? A Comparative Case Study on the Social Media Presence of Virtual Influencers. International Journal of Human-Computer Studies, 155, 102694. https://doi.org/10.1016/j.ijhcs.2021.102694
  • Audrezet, A., Koles, B. (2023). Virtual Influencer as a Brand Avatar in Interactive Marketing. In Wang, C.L. (eds) The Palgrave Handbook of Interactive Marketing. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-031-14961-0_16
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  • Block, E., & Lovegrove, R. (2021). Discordant Storytelling,‘Honest Fakery’, Identity Peddling: How Uncanny CGI Characters are Jamming Public Relations and Influencer Practices. Public Relations Inquiry, 10(3), 265-293. https://doi.org/10.1177/2046147X2110269
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  • Campbell, C., Sands, S., Ferraro, C., Tsao, H. Y. J., & Mavrommatis, A. (2020). From Data to Action: How Marketers Can Leverage AI. Business Horizons, 63(2), 227-243. https://doi.org/10.1016/j.bushor.2019.12.002
  • Choudhry, A., Han, J., Xu, X., & Huang, Y. (2022). “I Felt A Little Crazy Following A'doll'" Investigating Real Influence of Virtual Influencers on their Followers. Proceedings of the ACM On Human-Computer İnteraction, 6(GROUP), 1-28.
  • Choudhry, A., Han, J., Xu, X., & Huang, Y. (2022). “I Felt a Little Crazy Following a 'Doll'” Investigating Real Influence of Virtual Influencers on their Followers. Proceedings of the ACM on Human-Computer Interaction, 6(GROUP), 1-28. https://doi.org/10.1145/349286
  • Chu, S. C., Yim, M. Y. C., & Mundel, J. (2024). Artificial Intelligence, Virtual and Augmented Reality, Social Media, Online Reviews, and Influencers: A Review of How Service Businesses Use Promotional Devices and Future Research Directions. International Journal of Advertising, 1-31. https://doi.org/10.1080/02650487.2024.2325835
  • Conti, M., Gathani, J. & Tricomi, P. P. (2022). Virtual Influencers in Online Social Media. IEEE Communications Magazine, 60(8), 86-91. https://doi.org/10.1109/MCOM.001.2100786
  • Daneshvary, R., & Schwer, R. K. (2000). The Association Endorsement and Consumers’ Intention to Purchase. Journal of Consumer Marketing, 17(3), 203-213. https://doi.org/10.1108/07363760010328987
  • Feng, Y., Chen, H., & Xie, Q. (2024). AI Influencers in Advertising: The Role of AI Influencer-Related Attributes in Shaping Consumer Attitudes, Consumer Trust, and Perceived Influencer–Product Fit. Journal of Interactive Advertising, 24(1), 26-47. https://doi.org/10.1080/15252019.2023.2284355
  • Franke, C., Groeppel-Klein, A., & Dincher, J. (2022). Consumers’ Responses to Human-like vs. Cartoon-Like Designed Virtual Models: The Role of Psychological Distance and Message Focus. Advances in Consumer Research, 50, 353-355. https://doi.org/10.1080/00913367.2022.2154721
  • Gerlich, M. (2023). The Power of Virtual Influencers: Impact on Consumer Behaviour and Attitudes in the Age of AI. Administrative Sciences, 13(8), 178. https://doi.org/10.3390/ admsci13080178
  • Gerlich, M., Elsayed, W., & Sokolovskiy, K. (2023). Artificial Intelligence as Toolset for Analysis of Public Opinion and Social Interaction in Marketing: Identification of Micro and Nano Influencers. Frontiers in Communication, 8, 1075654. https://doi.org/10.3389/fcomm.2023.1075654
  • Glover, E. (16 Nisan 2024). AI Influencers, Explained. https://builtin.com/articles/ai-influencer (Erişim Tarihi: 21 Ağustos 2024).
  • Gradinescu, I. I., Bostanica, E., & Orzan, M. (2023). The Impact of New Technologies on the Future of Marketing: the Challenges of Adopting Artificial Intelligence-Generated Influencers in Marketing Strategies. Is the Romanian Market Ready for this Emerging Trend?. Ovidius University Annals, Economic Sciences Series, 23(1), 617-620. https://stec.univ-ovidius.ro/html/anale/RO/2023-i1/Section%204/10.pdf
  • Gu, C., & Duan, Q. (2024). Exploring the Dynamics of Consumer Engagement in Social Media Influencer Marketing: From the Self-Determination Theory Perspective. Humanities and Social Sciences Communications, 11(1), 1-17. https://doi.org/10.1057/s41599-024-03127-w
  • Hirschmann, R. (2024). Virtual Influencers’ Impact on Purchasing Decisions Singapore 2020. https://www.statista.com/statistics/1103884/singapore-impact-of-virtual-influencers-on-purchasing-decision (Erişim Tarihi: 10 Ağustos 2024)
  • Ingham, L. (2018). Virtual Influencers: Lil Miquela and Shudu Gram are the Vanguard of Online Marketing’s Future. https://www.verdict.co.uk/virtual-influencers-lil-miquela-shudu-gram/
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There are 59 citations in total.

Details

Primary Language Turkish
Subjects Social Media Applications and Analysis, New Media
Journal Section Articles
Authors

Burcu Öksüz 0000-0003-4195-9261

Malike Ormancı 0009-0002-8193-6179

Early Pub Date June 29, 2025
Publication Date June 30, 2025
Submission Date September 7, 2024
Acceptance Date January 10, 2025
Published in Issue Year 2025 Volume: 12 Issue: 22

Cite

APA Öksüz, B., & Ormancı, M. (2025). Yapay Zeka Destekli Sanal Etkileyiciler: Türkiye’deki Sanal Etkileyicilere Yönelik Kullanıcı Tepkileri Üzerine Bir Araştırma. Intermedia International E-Journal, 12(22), 76-101. https://doi.org/10.56133/intermedia.1544872

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