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TÜRKİYE’S TECHNOLOGICAL CHANGE, e-GOVERNMENT AND PUBLIC ADMINISTRATION

Year 2024, Volume: 26 Issue: 47, 768 - 792, 31.12.2024

Emine Çeliksoy , Haydar Doğukan Canga

https://doi.org/10.18493/kmusekad.1438615

Abstract

A major technological change is taking place in the world. Technological developments have significantly affected public administrations in Türkiye, as in many states. In terms of public administration in Türkiye, e-Government implementation in the 2000s appears as an important development in this regard. Changing technology also changes the relationship between citizens and the state, and e-Government application can also be evaluated in this context. Many concepts are used to express technological developments, including the information age, the fourth industrial revolution, e-Government, digital transformation and artificial intelligence. Although steps related to technological developments have been taken at various times in Türkiye, addressing technological transformation as a public policy can be initiated with e-Government. In this context, the study includes the emergence process of e-Government, the elements of e-Government, its objectives, application examples of e-Government in Türkiye, e-Government in development plans and top policy documents, digital transformation office, the positive effects of technological development in Turkish public administration, Turkish The negative effects of technological change in public administration are included under the headings. It is qualitative research based on examining and evaluating legal and administrative texts related to e-Government in Türkiye.

Keywords

Türkiye e-Government digital transformation in public administration

References

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  • Eravcı, B.D. (2020). The Great Transformation of Institutions: Big Data. Journal of Labor Relations, 11(1), 90-112.
  • Eroğlu, T. (2006). MERNİS Project and Expectations within the Framework of E-Government Applications. Court of Accounts Journal, 62, 83-106.
  • Eyüpgiller, S. (2021). An Important Period in Digital Transformation in the Turkish Tax System: 2017-2021. Social Review of Technology and Change, 1(1), 68-100.
  • Günaydın, Ö. (2014). Technological Restructuring in the Police Organization in Türkiye: The Changing Nature of Control and Surveillance (Master's Thesis). Ankara University Institute of Social Sciences, Ankara.
  • Güngör, H., Ankıtcı, U., Çağatay, U. and Ayköse, Z.N. (2010). Sharing Corporate Integration Processes in GIS-Based Management of Treasury Real Estate with Web Service Technology. 3rd Remote Sensing and Geographic Information Systems Symposium, 297-303.
  • Güngör, O. (2020). Restructuring of the Central Organization of E-Government Services: The Example of Digital Transformation Office (Master's Thesis). Akdeniz University Institute of Social Sciences, Antalya.
  • Gürkaynak, G. and Durlu Gürzumar, D. (2015). Competition Law Trends in the Game-changing Environment of the Internet and Innovative Digital Markets. Competition Journal, 62, 43-109.
  • Güzel, D. and Deligöz, K. (2014). Evaluation of the Use of Uyap Information System in the Turkish Judicial System in Terms of Total Quality Management. Bingöl University Social Sciences Institute Journal, 4(7), 63-78.
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TÜRKİYE’DE TEKNOLOJİK DEĞİŞİM, e-DEVLET VE KAMU YÖNETİMİ

Year 2024, Volume: 26 Issue: 47, 768 - 792, 31.12.2024

Emine Çeliksoy , Haydar Doğukan Canga

https://doi.org/10.18493/kmusekad.1438615

Abstract

Dünyada özellikle son yıllarda büyük bir teknolojik değişim yaşanmaktadır. Teknolojik gelişmeler birçok devleti olduğu gibi Türkiye’de de kamu yönetimlerini önemli ölçüde etkilemiştir. Türkiye’de kamu yönetimi açısından 2000’li yıllarda e-Devlet uygulaması bu konuda önemli bir gelişme olarak karşımıza çıkmaktadır. Değişen teknoloji vatandaş ve devlet arasındaki ilişkiyi de değiştirmektedir, e-Devlet uygulaması da bu kapsamda değerlendirilebilir. Teknolojik gelişmeleri ifade etmek için bilgi çağı, dördüncü endüstri devrimi, e-Devlet, dijital dönüşüm, yapay zekâ başta olmak üzere birçok kavram kullanılmaktadır. Türkiye’de çeşitli zamanlarda teknolojik gelişmelerle bağlantılı adımlar atılmasına rağmen bir kamu politikası olarak teknolojik dönüşümün ele alınması e-Devlet ile başlatılabilir. Bu kapsamda çalışmada e-Devletin ortaya çıkış süreci, e-Devletin unsurları, amaçları, Türkiye’de e-Devletin uygulama örnekleri, kalkınma planları ve üst politika belgelerinde e-Devlet, dijital dönüşüm ofisi, Türk kamu yönetiminde yaşanan teknolojik gelişimin olumlu etkileri, Türk kamu yönetiminde yaşanan teknolojik değişimin olumsuz etkileri başlıklarına yer verilmiştir. Türkiye’deki e-Devlet konusu ile ilgili hukuki ve idari metinlerin incelenip değerlendirilmesine dayalı nitel bir araştırmadır.

Keywords

Türkiye e-Devlet kamu yönetiminde dijital dönüşüm

Ethical Statement

Çalışmada etik kurallara riayet edilmiştir.

References

  • Akalın, B. and Veranyurt, Ü. (2020). Digitalization and Artificial Intelligence in Health. SDÜ Journal of Health Management, 2(2), 131-141.
  • Akmeşe, S. (2019). Cyber Security and Digital Assurance Dimensions of Digital Transformation in the Public Sector and the Role of Internal Audit. Auditing Journal, 10(20), 108-119.
  • Alaca, E. and Yılmaz, B. (2016). Use of Information and Communication Technologies and Transformation to Information Society. Turkish Journal of Librarianship, 30(3), 507-523.
  • Atasoy, I. and Ormanlı, O. (2019). Technology and Cyber Security: The Future of Digital Society. İstanbul Aydın University Journal, 11(4), 399-409
  • Atmaca, K. (2009). From E-Government to 'Mature State' or Maturation of E-Government. Audit Journal, 2, 31- 43
  • Arı, B. E. (2014). E-Government and Turkish Police Organization: POLNET Example. (Master's Thesis). Uludağ University Institute of Social Sciences, Bursa
  • Arkun, M. E. (2003). What Should Be the Main Elements of an Information Policy for Türkiye? World of Information Magazine, 4(2), 175-191.
  • Baglibel, M., Samancıoğlu, M. and Summak, M.S. (2010). Evaluation of e-School Application by School Administrators According to the Extended Technology Acceptance Model. Mustafa Kemal University Social Sciences Institute Journal, 7 (13), 331-348.
  • Binici, K. (2012). Publication Migration in Türkiye: A Review on Publications Indexed in Web of Science and ULAKBİM National Databases. World of Information Magazine, 13(1), 165-181.
  • Barışık, S. and Yirmibeşçik, O. (2006). Adaptation Efforts to Accelerate the Formation Process of the New Economy in Türkiye. ZKU Journal of Social Sciences, 2(4), 39-62.
  • Boyacıoğlu, N. (2018). The Effects of e-Government Services on Education and Social Life in Türkiye. International Journal of Social Sciences Academic Research, 2 (1), 22-31.
  • Buluttekin, M. B. (2009). Türkiye's Information Society Strategy: 2006-2010 Action Plan Analysis. 9th Academic Informatics Conference Paper, Harran University: Şanlıurfa.
  • Canpolat, N. and Songur, L. (2015). A Research on the Innovations Brought by the National Judicial Network Project (UYAP) to the Functioning of the Judicial Organization: "Konya Province Example”. International Refereed Social Sciences E-Journal, 52, 482-501.
  • Çakır, C. (2015). Problems Encountered in E-Government Applications and Solution Suggestions. Journal of Global Economics and Business Studies, 4(7), 37-48.
  • Çarıkçı, O. (2010). A Research on E-Government Applications in Türkiye. Süleyman Demirel University Social Sciences Institute Journal, 12, 95-122.
  • Çetin, R. B. and Aydın, N. (2023). Digitalization in Human Resources Management and the Example of Ministry of National Education Information Systems (MEBBİS). International Journal of Education and Social Sciences, 2 (1), 31-44.
  • Çukurçayır, M.A. and Çelebi, E. (2009). Türkiye in the Information Society and E-Government Process. ZKU Journal of Social Sciences, 5(9), 59-82.
  • Değirmen, G.C., Akıncı Vural, Z.B. and Özbükerci, İ. (2016). Information Society and Digital Divide. Inonü University Faculty of Communication Electronic Journal,1(2),102-118.
  • Değirmenci, K. (2023). UYAP Information System as an E-Government Application in Turkish Public Administration (Master's Thesis). Kütahya Dumlupınar University Institute of Social Sciences, Kütahya.
  • Demirci, K. (2015). E-Government Applications in Türkiye in Terms of Citizen-Government Communication BİMER Case Study. Akdeniz University Faculty of Communication Journal, 23, 96-113.
  • Diker, C. (2017). Internet Speed, Consumption Culture and Needs, Effects of the Transition to 4.5G Infrastructure on Consumption in Türkiye. Üsküdar University 1st International Conference on New Directions in Communication, 149-159, İstanbul.
  • Doğan, D. (2022). A Bibliometric Analysis on Academic Studies in YÖKTEZ and ULAKBİM Database on Integrated Reporting. International Journal of Accounting and Finance Research, 2 (2), 120-142.
  • Doğan, O. (2023). E-Government Applications and Ethical Values in Turkish Public Administration (Master's Thesis). İstanbul University Institute of Social Sciences, İstanbul.
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  • DPT, (2006). Ninth Five-Year Development Plan (2007-2013), Ankara, https://www.sbb.gov.tr/wp-content/uploads/2022/07/Dokuzuncu_Kalkinma_Plani-2007-2013. pdf , Access Date: 27.10.2023
  • DPT, (2004). E-Transformation Türkiye Project Short Term Action Plan'', Information Society Department, Ankara, http://www.bilgitoplumu.gov.tr/Documents/1/Yayinlar/040900_KDEPKitapcik.pdf , Access Date :28.10.2023
  • DPT, (2000). Long Term Strategy and Eighth Five-Year Development Plan (2001-2005), Ankara, https://www.sbb.gov.tr/wp-content/uploads/2022/07/Uzun_Vadeli_Strateji_ve_Sekizinci_Bes_Yillik_Kalkinma_Plani -2001-2005.pdf , Access Date, 27.10.2023
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  • Dursun, İ., Aslan, M., and Sarıyüz, F. (2019). TAKBİS 2020 Project within the Scope of AİTM. TMMOB 6th Geographic Information Systems Congress, 1-11.
  • EGM, Department of Information Technologies and Communications, Projects, https://egm.gov.tr/bilgiteknolojilerivehaberlesme/projeler/ , Access Date: 22.10.2023
  • Eravcı, B.D. (2020). The Great Transformation of Institutions: Big Data. Journal of Labor Relations, 11(1), 90-112.
  • Eroğlu, T. (2006). MERNİS Project and Expectations within the Framework of E-Government Applications. Court of Accounts Journal, 62, 83-106.
  • Eyüpgiller, S. (2021). An Important Period in Digital Transformation in the Turkish Tax System: 2017-2021. Social Review of Technology and Change, 1(1), 68-100.
  • Günaydın, Ö. (2014). Technological Restructuring in the Police Organization in Türkiye: The Changing Nature of Control and Surveillance (Master's Thesis). Ankara University Institute of Social Sciences, Ankara.
  • Güngör, H., Ankıtcı, U., Çağatay, U. and Ayköse, Z.N. (2010). Sharing Corporate Integration Processes in GIS-Based Management of Treasury Real Estate with Web Service Technology. 3rd Remote Sensing and Geographic Information Systems Symposium, 297-303.
  • Güngör, O. (2020). Restructuring of the Central Organization of E-Government Services: The Example of Digital Transformation Office (Master's Thesis). Akdeniz University Institute of Social Sciences, Antalya.
  • Gürkaynak, G. and Durlu Gürzumar, D. (2015). Competition Law Trends in the Game-changing Environment of the Internet and Innovative Digital Markets. Competition Journal, 62, 43-109.
  • Güzel, D. and Deligöz, K. (2014). Evaluation of the Use of Uyap Information System in the Turkish Judicial System in Terms of Total Quality Management. Bingöl University Social Sciences Institute Journal, 4(7), 63-78.
  • Hekim, H. and Başıbüyük O. (2013). Cyber Crimes and Türkiye's Cyber Security Policies. International Journal of Security and Terrorism, 4(2), 135-158.
  • Hepaksaz, E. and Hayrullahoğlu, B. (2011). VEDOP Application and E-Lien within the Scope of E-Government. Journal of Social and Human Sciences, 3(2), 109-120.
  • IAC. 2022. The 17th Waseda-IAC World Digital Government Ranking. https://iacio.org/wasada-iacworld-e-government-ranking/, Access Date: 20.04.2024.
  • İyigün, N. Ö. (2021). Artificial Intelligence and Strategic Management. TRT Academy, 6(13), 675-679.
  • Karasoy, H.A. and Babaoğlu, P. (2020). From Electronic State to Digital State in Türkiye. Karadeniz Journal of Social Sciences, 12(23), 397-416.
  • Kartal, O.Y., Yazgan, A.D. and Kıncal, R.Y. (2017). New Determinants of Social Capital in the Information Age: Digital Divide and Social Media Literacy. Kırsehir Ahi Evran University Faculty of Education Journal, 18(2), 353-373.
  • Kutlu, Ö., Sevinç, İ. and Kahraman, S. (2018). Analysis of Security Risks in e-Government Applications in Türkiye. Turkish Studies Information Technologies & Applied Sciences, 13(21), 129-156.
  • Naralan, A. (2010). E-Preparation and E-Government in Türkiye. Atatürk University Faculty of Economics and Administrative Sciences Journal, 23(1), 1-17.
  • Ölmez, M. (2021). Digital Transformation and e-Commerce in Public Policies in Türkiye: A Model Proposal. KAYTEK Magazine, 1, 9-33.
  • Özçim, H. (2014). Knowledge Economy Concept and E-Government Applications in Türkiye (Master's Thesis). Kırıkkale University Institute of Social Sciences, Kırıkkale.
  • Şataf, C., Güçlü, H.G. and Dikmen, S. (2014). An Empirical Study on the Social Perception Level of e-Government Applications in the Provision of Public Services. Journal of Information Economics and Management, 9(2), 1-14.
  • Tamer, H.Y. and Övgün, B. (2020). Digital Transformation Office in the Context of Artificial Intelligence. Ankara University SBF Journal, 75(2), 775-803.
  • TR Presidency Digital Transformation Office, (2020). Information and Communication Security Guide, Ankara, https://cbddo.gov.tr/SharedFolderServer/General/File/bg_rehber.pdf , Access Date: 31.10.2023.
  • TC Presidential Digital Transformation Office, Presidential Decree No. 1, https://cbddo.gov.tr/mevzuat/1-nolu-cbk/ , Access Date: 20.04.2024
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There are 66 citations in total.

Details

Primary Language English
Subjects Public Administration
Journal Section Research Article
Authors

Emine Çeliksoy

Haydar Doğukan Canga 0009-0003-0527-0843

Early Pub Date December 27, 2024
Publication Date December 31, 2024
Submission Date February 16, 2024
Acceptance Date October 18, 2024
Published in Issue Year 2024 Volume: 26 Issue: 47

Cite

APA Çeliksoy, E., & Canga, H. D. (2024). TÜRKİYE’S TECHNOLOGICAL CHANGE, e-GOVERNMENT AND PUBLIC ADMINISTRATION. Karamanoğlu Mehmetbey Üniversitesi Sosyal Ve Ekonomik Araştırmalar Dergisi, 26(47), 768-792. https://doi.org/10.18493/kmusekad.1438615

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