Research Article
BibTex RIS Cite

Psikolojik Sözleşme İhlalinin Örgütsel Özdeşleşmeye Etkisinde Örgütsel Güvenin Aracı Rolü

Year 2024, Volume: 1 Issue: 1, 15 - 27, 18.12.2024

Mehmet Selman Kobanoğlu , Ali Bayram

Abstract

Bu çalışma psikolojik sözleşme ihlallerinin örgütsel özdeşleşme üzerinde etkisinde örgütsel güvenin aracı rolünün bulunup bulunmadığını ortaya koymayı amaçlamaktadır. Çalışmanın örneklemini Kayseri ilinde mobilya sektöründe faaliyet gösteren üretim işletmelerinin beyaz yakalı çalışanları oluşturmaktadır. Araştırma kapsamında 404 çalışandan veri elde edilmiş olup çalışma bu veriler üzerinden yürütülmüştür. Psikolojik sözleşme ihlalinin örgütsel özdeşleşmeye etkisinde örgütsel güvenin aracılık rolünü ortaya koyabilmek amacıyla Hayes (2013) tarafından ileri sürülen ve aracılık analizlerinde kullanılan Process Macro Model 4’ten faydalanılmıştır. Araştırma sonuçları, psikolojik sözleşme ihlali ile örgütsel özdeşleşme arasında negatif yönde bir ilişki bulunduğunu ve bu ilişkide örgütsel güvenin aracı rol üstlendiğini ortaya koymaktadır. Araştırma, psikolojik sözleşme bağımsız değişkeni ile, örgütsel özdeşleşme bağımlı ve örgütsel güven aracı değişkenlerinin bir arada ilk kez kullanıldığı bir çalışma olma özelliğiyle literatüre yeni bir içerik kazandırmaktadır.

Keywords

Psikolojik Sözleşme İhlali Örgütsel Özdeşleşme Örgütsel Güven Aracılık Rolü

References

  • Alcover, C.-M., Rico, R., Turnley, W. H., & Bolino, M.C. (2016). Understanding the changing nature of psychological contracts in 21st century organizations. Organizational Psychology Review, 7(1), 4–35. https://doi.org/10.1177/2041386616628333
  • Aqil, M., Tjahjono, H. K., Muafi, & Prajogo, W. (2023). The impact of psychological contract breach on counterproductive work behavior mediated by organizational trust and work engagement in state civil apparatus. Calitatea: Acces la Success, 24(194), 213-225. https://doi.org/10.47750/QAS/24.194.25
  • Argyris, C. (1960). Understanding organizational behavior. Homewood.
  • Argyris, C. (1964). Integrating the individual and organization. Wiley.
  • Aselage, J., & Eisenberger, R. (2003). Perceived organizational support and psychological contracts: A theoretical integration. Journal of Organizational Behavior, 24(5), 491-509. https://doi.org/10.1002/job.211
  • Blau, P. M. (1964). Exchange and power in social life. Wiley.
  • Campbell, J. W., & Im, T. (2014). Identification and trust in public organizations: A communicative approach. Public Management Review, 17(8), 1065–1084. https://doi.org/10.1080/14719037.2014.881531
  • Cankir, B. (2016, Mayıs). Psikolojik sözleşme ihlalinin örgüte olan güven üzerindeki etkisi. Global Business Research Congress (GBRC). Istanbul, Türkiye. https://doi.org/10.17261/Pressacademia.2016118676
  • Chreim, S. (2002). Influencing organizational identification during major change: A communication-based perspective. Human Relations, 55(9), 1117–1137. https://doi.org/10.1177/0018726702055009022
  • Coyle-Shapiro J.A-M. & Parzefall, M-R. (2008). Psychological contract. J. Barling & C. L Cooper (Ed.) The SAGE handbook of Organizational Behavior içinde (s. 17-34). Sage Publishing Incorporation.
  • De Ruiter, M., Lub, X., Jansma, E., & Blomme, R. J. (2016). Psychological contract fulfillment and expatriate intrinsic career success: the mediating role of identification with the multinational corporation. The International Journal of Human Resource Management, 29(8), 1426-1453. https://doi.org/10.1080/09585192.2016.1244099
  • Dukerich, J. M., Golden, B. R., & Shortell, S. M. (2002). Beauty is in the eye of the beholder: The impact of organizational identification, identity, and image on the cooperative behaviors of physicians. Administrative Science Quarterly, 47(3), 507. https://doi.org/10.2307/3094849
  • Dutton, J. E., Dukerich, J. M., & Harquail, C. V. (1994). Organizational images and member identification. Administrative Science Quarterly, 39(2), 239. https://doi.org/10.2307/2393235
  • Flaherty, K.E., Pappas, J.M. (2000). The role of trust in salesperson- sales manager relationships. Journal of Personal Selling and Sales Management, 20(4), 271–278. https://doi.org/10.1080/08853134.2000.10754247
  • Gabarro, J. J., & Athos, J. (1976). Interpersonal relations and communications. Prentice Hall.
  • Gouldner, A. W. (1960) The norm of reciprocity: A preliminary statement. American Sociological Review, 25(2), 161-178. https://doi.org/10.2307/2092623
  • Hayes, A. F. (2013). Mediation, moderation, and conditional process analysis. Introduction to mediation, moderation, and conditional process analysis: A regression-based approach. Guilford Press.
  • Hooper, D., Coughlan, J., & Mullen, M. (2008). Structural equation modelling: Guidelines for determining model fit. Electronic Journal of Business Research Methods, 6(1), 53-60. https://doi.org/10.21427/D7CF7R
  • Huff, L., & Kelley, L. (2003). Levels of organizational trust in individualist versus collectivist societies: A seven-nation study. Organization Science, 14(1), 81–90. https://doi.org/10.1287/orsc.14.1.81.12807
  • Joo, B.-K.(B)., Yoon, S. K., & Galbraith, D. (2023). The effects of organizational trust and empowering leadership on group conflict: psychological safety as a mediator. Organization Management Journal, 20(1), 4-16. https://doi.org/10.1108/OMJ-07-2021-1308
  • Karasar, N. (2011). Bilimsel araştırma yöntemleri. Nobel Yayınları.
  • Knippenberg, D., & Schie, E.C.M. (2000). Foci and correlates of organizational identification. Journal of Occupational and Organizational Psychology, 73(2), 137–147. https://doi.org/10.1348/096317900166949
  • Kobanoğlu, M. S. (2023). Algılanan örgütsel desteğin duygusal bağlılık aracılığıyla iş tatminine etkisinde işyeri arkadaşlığının düzenleyici rolü. EKEV Akademi Dergisi, (93), 308-329. https://doi.org/10.17753/sosekev.1243866
  • Li, J., Liu, X., & Ali, F. (2018). Work-related attitudes and behaviors: Empirical evidence from a casino destination. Journal of Destination Marketing & Management, 9, 175–183. https://doi.org/10.1016/j.jdmm.2018.01.004
  • Mael, F.A., & Ashforth, B.E. (1995). Loyal from day one: Biodata, Organizational identification, and turnover among newcomers. Personnel Psychology, 48(2), 309–333. https://doi.org/10.1111/j.1744-6570.1995.tb01759.x
  • Mayer, R. C., & Davis, J. H. (1999). The effect of the performance appraisal system on trust for management: A field quasi-experiment. Journal of Applied Psychology, 84(1), 123–136. https://doi.org/10.1037/0021-9010.84.1.123
  • Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Management Review, 20(3) 709–734. https://doi.org/10.2307/258792
  • Miles, J. A. (2012). Management and organizational theory: A jossey-bass reader. John Wiley & Sons Inc.
  • Mitchell, T. R., & Daniels, D. (2003). Motivation. Irwing B. Weiner (Ed.) Handbook of Psychology: Industrial and Organizational Psychology Volume 12 içinde (s. 225-254) John Wiley & Sons Inc.
  • Morrison, E. W., & Robinson, S.L. (1997). When employees feel betrayed: A model of how psychological contract violation develops. Academy of Management Review, 22(1), 226-256. https://doi.org/10.2307/259230
  • Rani, H., Arain, G. A., Kumar, A., & Shaikh, I. R. (2018). Interplay between trust and distrust in the workplace: examining the effect of psychological contract breach on organizational disidentification. Journal of Asia Business Studies, 12(1), 1–16. https://doi.org/10.1108/jabs-02-2015-0022
  • Restubog, S. L. D., Hornsey, M. J., Bordia, P., & Esposo, S. R. (2008). Effects of psychological contract breach on organizational citizenship behaviour: Insights from the group value model. Journal of Management Studies, 45(8), 1377–1400. https://doi.org/10.1111/j.1467-6486.2008.00792.x
  • Robinson, S. L. (1996). Trust and breach of the psychological contract. Administrative Science Quarterly, 41(4), 574–599. https://doi.org/10.2307/2393868
  • Robinson, S. L. & Rousseau, D. M. (1994). Violating the psychological contract: Not the exception but the norm. Journal of Organizational Behavior, 15, 245- 259. https://doi.org/10.1002/job.4030150306
  • Rousseau, D. M. (1989). Psychological and implied contracts in organizations. Employee Rights and Responsibilities Journal, 2, 121–139. https://doi.org/10.1007/BF01384942
  • Schoorman, F. D., Mayer, R. C., & Davis, J. H. (2007). An integrative model of organizational trust: Past, present, and future. Academy of Management Review, 32(2), 344–354. https://doi.org/10.5465/amr.2007.24348410
  • Shockley-Zalabak, P., Ellis, K., & Winograd, G. (2000). Organizational trust: What it means, why it matters. Organizational Development Journal, 1(4), 35-48.
  • Tufan, P., & Wendt, H. (2019). Organizational identification as a mediator for the effects of psychological contract breaches on organizational citizenship behavior: Insights from the perspective of ethnic minority employees. European Management Journal. https://doi.org/10.1016/j.emj.2019.07.001
  • Turnley, W.H., Bolino, M.C., Lester, S.W., & Bloodgood, J.M. (2003). The impact of psychological contract fulfillment on the performance of in-role and organizational citizenship behaviors. Journal of Management, 29(2), 187–206. https://doi.org/10.1177/014920630302900204
  • Van Dick, R., Van Knippenberg, D., Kerschreiter, R., Hertel, G., & Wieseke, J. (2008). Interactive effects of work group and organizational identification on job satisfaction and extra-role behavior. Journal of Vocational Behavior, 72(3), 388-399. https://doi.org/10.1016/j.jvb.2007.11.009
  • Van Dick, R., Wagner, U., Stellmacher, J., & Christ, O. (2004). The utility of a broader conceptualization of organizational identification: Which aspects really matter? Journal of Occupational and Organizational Psychology, 77(2), 171–191. https://doi.org/10.1348/096317904774202135
  • Vanhala, M., & Tzafrir, S. S. (2021). Organisational trust and performance in different contexts. Knowledge and Process Management. https://doi.org/10.1002/kpm.1681
  • Wei, F., & Si, S. (2013). Psychological contract breach, negative reciprocity, and abusive supervision: The mediated effect of organizational identification. Management and Organization Review, 9(03), 541–561. https://doi.org/10.1111/more.12029
  • Zagenczyk, T. J., Cruz, K. S., Woodard, A. M., Walker, J. C., Few, W. T., Kiazad, K., & Raja, M. (2012). The moderating effect of Machiavellianism on the psychological contract breach–organizational identification/disidentification relationships. Journal of Business and Psychology, 28(3), 287-299. https://doi.org/10.1007/s10869-012-9278-1

The Mediating Role of Organizational Trust in the Effect of Psychological Contract Breach on Organizational Identification

Year 2024, Volume: 1 Issue: 1, 15 - 27, 18.12.2024

Mehmet Selman Kobanoğlu , Ali Bayram

Abstract

This study aims to examine the mediating role of organizational trust in the relationship between psychological contract violations and organizational identification. The sample of the study consists of white-collar employees working in furniture manufacturing companies in Kayseri province. Data were collected from 404 employees, forming the basis of the analysis. To analyze the mediating role of organizational trust in the relationship between psychological contract breach and organizational identification, Process Macro Model 4, developed by Hayes (2013), was utilized. The findings indicate a negative relationship between psychological contract breach and organizational identification, with organizational trust serving as a mediator. This study contributes to the literature by being the first to simultaneously examine psychological contract as an independent variable, organizational identification as a dependent variable, and organizational trust as a mediator..

Keywords

Psychological Contract Breach Organizational Identification Organizational Trust Mediation

References

  • Alcover, C.-M., Rico, R., Turnley, W. H., & Bolino, M.C. (2016). Understanding the changing nature of psychological contracts in 21st century organizations. Organizational Psychology Review, 7(1), 4–35. https://doi.org/10.1177/2041386616628333
  • Aqil, M., Tjahjono, H. K., Muafi, & Prajogo, W. (2023). The impact of psychological contract breach on counterproductive work behavior mediated by organizational trust and work engagement in state civil apparatus. Calitatea: Acces la Success, 24(194), 213-225. https://doi.org/10.47750/QAS/24.194.25
  • Argyris, C. (1960). Understanding organizational behavior. Homewood.
  • Argyris, C. (1964). Integrating the individual and organization. Wiley.
  • Aselage, J., & Eisenberger, R. (2003). Perceived organizational support and psychological contracts: A theoretical integration. Journal of Organizational Behavior, 24(5), 491-509. https://doi.org/10.1002/job.211
  • Blau, P. M. (1964). Exchange and power in social life. Wiley.
  • Campbell, J. W., & Im, T. (2014). Identification and trust in public organizations: A communicative approach. Public Management Review, 17(8), 1065–1084. https://doi.org/10.1080/14719037.2014.881531
  • Cankir, B. (2016, Mayıs). Psikolojik sözleşme ihlalinin örgüte olan güven üzerindeki etkisi. Global Business Research Congress (GBRC). Istanbul, Türkiye. https://doi.org/10.17261/Pressacademia.2016118676
  • Chreim, S. (2002). Influencing organizational identification during major change: A communication-based perspective. Human Relations, 55(9), 1117–1137. https://doi.org/10.1177/0018726702055009022
  • Coyle-Shapiro J.A-M. & Parzefall, M-R. (2008). Psychological contract. J. Barling & C. L Cooper (Ed.) The SAGE handbook of Organizational Behavior içinde (s. 17-34). Sage Publishing Incorporation.
  • De Ruiter, M., Lub, X., Jansma, E., & Blomme, R. J. (2016). Psychological contract fulfillment and expatriate intrinsic career success: the mediating role of identification with the multinational corporation. The International Journal of Human Resource Management, 29(8), 1426-1453. https://doi.org/10.1080/09585192.2016.1244099
  • Dukerich, J. M., Golden, B. R., & Shortell, S. M. (2002). Beauty is in the eye of the beholder: The impact of organizational identification, identity, and image on the cooperative behaviors of physicians. Administrative Science Quarterly, 47(3), 507. https://doi.org/10.2307/3094849
  • Dutton, J. E., Dukerich, J. M., & Harquail, C. V. (1994). Organizational images and member identification. Administrative Science Quarterly, 39(2), 239. https://doi.org/10.2307/2393235
  • Flaherty, K.E., Pappas, J.M. (2000). The role of trust in salesperson- sales manager relationships. Journal of Personal Selling and Sales Management, 20(4), 271–278. https://doi.org/10.1080/08853134.2000.10754247
  • Gabarro, J. J., & Athos, J. (1976). Interpersonal relations and communications. Prentice Hall.
  • Gouldner, A. W. (1960) The norm of reciprocity: A preliminary statement. American Sociological Review, 25(2), 161-178. https://doi.org/10.2307/2092623
  • Hayes, A. F. (2013). Mediation, moderation, and conditional process analysis. Introduction to mediation, moderation, and conditional process analysis: A regression-based approach. Guilford Press.
  • Hooper, D., Coughlan, J., & Mullen, M. (2008). Structural equation modelling: Guidelines for determining model fit. Electronic Journal of Business Research Methods, 6(1), 53-60. https://doi.org/10.21427/D7CF7R
  • Huff, L., & Kelley, L. (2003). Levels of organizational trust in individualist versus collectivist societies: A seven-nation study. Organization Science, 14(1), 81–90. https://doi.org/10.1287/orsc.14.1.81.12807
  • Joo, B.-K.(B)., Yoon, S. K., & Galbraith, D. (2023). The effects of organizational trust and empowering leadership on group conflict: psychological safety as a mediator. Organization Management Journal, 20(1), 4-16. https://doi.org/10.1108/OMJ-07-2021-1308
  • Karasar, N. (2011). Bilimsel araştırma yöntemleri. Nobel Yayınları.
  • Knippenberg, D., & Schie, E.C.M. (2000). Foci and correlates of organizational identification. Journal of Occupational and Organizational Psychology, 73(2), 137–147. https://doi.org/10.1348/096317900166949
  • Kobanoğlu, M. S. (2023). Algılanan örgütsel desteğin duygusal bağlılık aracılığıyla iş tatminine etkisinde işyeri arkadaşlığının düzenleyici rolü. EKEV Akademi Dergisi, (93), 308-329. https://doi.org/10.17753/sosekev.1243866
  • Li, J., Liu, X., & Ali, F. (2018). Work-related attitudes and behaviors: Empirical evidence from a casino destination. Journal of Destination Marketing & Management, 9, 175–183. https://doi.org/10.1016/j.jdmm.2018.01.004
  • Mael, F.A., & Ashforth, B.E. (1995). Loyal from day one: Biodata, Organizational identification, and turnover among newcomers. Personnel Psychology, 48(2), 309–333. https://doi.org/10.1111/j.1744-6570.1995.tb01759.x
  • Mayer, R. C., & Davis, J. H. (1999). The effect of the performance appraisal system on trust for management: A field quasi-experiment. Journal of Applied Psychology, 84(1), 123–136. https://doi.org/10.1037/0021-9010.84.1.123
  • Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Management Review, 20(3) 709–734. https://doi.org/10.2307/258792
  • Miles, J. A. (2012). Management and organizational theory: A jossey-bass reader. John Wiley & Sons Inc.
  • Mitchell, T. R., & Daniels, D. (2003). Motivation. Irwing B. Weiner (Ed.) Handbook of Psychology: Industrial and Organizational Psychology Volume 12 içinde (s. 225-254) John Wiley & Sons Inc.
  • Morrison, E. W., & Robinson, S.L. (1997). When employees feel betrayed: A model of how psychological contract violation develops. Academy of Management Review, 22(1), 226-256. https://doi.org/10.2307/259230
  • Rani, H., Arain, G. A., Kumar, A., & Shaikh, I. R. (2018). Interplay between trust and distrust in the workplace: examining the effect of psychological contract breach on organizational disidentification. Journal of Asia Business Studies, 12(1), 1–16. https://doi.org/10.1108/jabs-02-2015-0022
  • Restubog, S. L. D., Hornsey, M. J., Bordia, P., & Esposo, S. R. (2008). Effects of psychological contract breach on organizational citizenship behaviour: Insights from the group value model. Journal of Management Studies, 45(8), 1377–1400. https://doi.org/10.1111/j.1467-6486.2008.00792.x
  • Robinson, S. L. (1996). Trust and breach of the psychological contract. Administrative Science Quarterly, 41(4), 574–599. https://doi.org/10.2307/2393868
  • Robinson, S. L. & Rousseau, D. M. (1994). Violating the psychological contract: Not the exception but the norm. Journal of Organizational Behavior, 15, 245- 259. https://doi.org/10.1002/job.4030150306
  • Rousseau, D. M. (1989). Psychological and implied contracts in organizations. Employee Rights and Responsibilities Journal, 2, 121–139. https://doi.org/10.1007/BF01384942
  • Schoorman, F. D., Mayer, R. C., & Davis, J. H. (2007). An integrative model of organizational trust: Past, present, and future. Academy of Management Review, 32(2), 344–354. https://doi.org/10.5465/amr.2007.24348410
  • Shockley-Zalabak, P., Ellis, K., & Winograd, G. (2000). Organizational trust: What it means, why it matters. Organizational Development Journal, 1(4), 35-48.
  • Tufan, P., & Wendt, H. (2019). Organizational identification as a mediator for the effects of psychological contract breaches on organizational citizenship behavior: Insights from the perspective of ethnic minority employees. European Management Journal. https://doi.org/10.1016/j.emj.2019.07.001
  • Turnley, W.H., Bolino, M.C., Lester, S.W., & Bloodgood, J.M. (2003). The impact of psychological contract fulfillment on the performance of in-role and organizational citizenship behaviors. Journal of Management, 29(2), 187–206. https://doi.org/10.1177/014920630302900204
  • Van Dick, R., Van Knippenberg, D., Kerschreiter, R., Hertel, G., & Wieseke, J. (2008). Interactive effects of work group and organizational identification on job satisfaction and extra-role behavior. Journal of Vocational Behavior, 72(3), 388-399. https://doi.org/10.1016/j.jvb.2007.11.009
  • Van Dick, R., Wagner, U., Stellmacher, J., & Christ, O. (2004). The utility of a broader conceptualization of organizational identification: Which aspects really matter? Journal of Occupational and Organizational Psychology, 77(2), 171–191. https://doi.org/10.1348/096317904774202135
  • Vanhala, M., & Tzafrir, S. S. (2021). Organisational trust and performance in different contexts. Knowledge and Process Management. https://doi.org/10.1002/kpm.1681
  • Wei, F., & Si, S. (2013). Psychological contract breach, negative reciprocity, and abusive supervision: The mediated effect of organizational identification. Management and Organization Review, 9(03), 541–561. https://doi.org/10.1111/more.12029
  • Zagenczyk, T. J., Cruz, K. S., Woodard, A. M., Walker, J. C., Few, W. T., Kiazad, K., & Raja, M. (2012). The moderating effect of Machiavellianism on the psychological contract breach–organizational identification/disidentification relationships. Journal of Business and Psychology, 28(3), 287-299. https://doi.org/10.1007/s10869-012-9278-1
There are 44 citations in total.

Details

Primary Language Turkish
Subjects Gender, Policy and Administration
Journal Section Research Articles
Authors

Mehmet Selman Kobanoğlu 0000-0003-0891-6016

Ali Bayram 0000-0002-0732-0483

Publication Date December 18, 2024
Submission Date November 30, 2024
Acceptance Date December 10, 2024
Published in Issue Year 2024 Volume: 1 Issue: 1

Cite

APA Kobanoğlu, M. S., & Bayram, A. (2024). Psikolojik Sözleşme İhlalinin Örgütsel Özdeşleşmeye Etkisinde Örgütsel Güvenin Aracı Rolü. Sosyoekonomik Araştırmalar Dergisi, 1(1), 15-27.
 Download Cover Image