Araştırma Makalesi
BibTex RIS Kaynak Göster

Data Governance for Businesses: Challenges, Recommendations, and Critical Success Factors

Yıl 2025, Cilt: 9 Sayı: 1, 339 - 358, 30.06.2025

Vildan Ateş , Atacan Garip

https://doi.org/10.26650/acin.1540759

Öz

Data governance is the set of roles, processes, policies, and tools that ensure data quality throughout its lifecycle and appropriate usage across an organization. Data governance (DG) empowers users to locate, prepare, utilize, and disseminate dependable datasets independently. This study aims to reveal the challenges that businesses may encounter in the data governance process, propose recommendations, and highlight the critical success factors (CSFs) for data governance. The study's method is qualitative research. Interviews were conducted with 12 experienced volunteer participants in data governance. The data collected from the interviews were analyzed using descriptive and content analysis. The study revealed that the main challenges encountered were a lack of understanding of the impact of the data governance process on other business processes, the complexity of the process, and the role of the process manager. The study revealed that these challenges can be mitigated with effective communication, a clear demonstration of the contribution of the data governance process to the business, and leadership support. Furthermore, the study identified 20 critical success factors for DG success. These CSFs are classified into four categories: organization, people, data and technology, and regulations. As a result of the study, suggestions for businesses, managers, and individuals regarding data governance are presented.

Anahtar Kelimeler

Data Governance Data Governance Challenges Recommendations for Data Governance Data Gover nance Success’ Critical Success Factors Qualitative Research Method

Kaynakça

  • Alhassan,I., Sammon, D., & Daly, M. (April, 2019a). Critical Success Factors for Data Governance: A Theory Building Approach. Infomation System Management, 1-15. google scholar
  • Alhassan, I., Sammon, D., & Daly, M. (2019b). Critical success factors for data governance: a telecommunications case study. Journal of Decision Systems, 28(1), 41-61. google scholar
  • Al-Ruithe, M., & Benkhelifa, E. (2017). Analysis and classification of barriers and critical success factors for implementing a cloud data governance strategy. Procedia Computer Science, 113, 223-232. google scholar
  • Bailey, K. (2007). Methods of Social Research (Fourth Edition). New York Free Press, 68. google scholar
  • CDI Institute (2006). Corporate Data Governance Best Practices – 2006^07 Scorecards for Data Governance in the Global 5000, CDI Institute, Retrieved from http://www.tcdii.com/#. google scholar
  • Cheong, L. K., & Chang, V. (2007). The need for data governance: a case study. ACIS 2007 Proceedings, 100. google scholar
  • Dember, M. (2006). The 7 Stages of Highly Effective Data Governance: Advanced Methodology for Implementation. CIBER Whitepaper. google scholar
  • Khan, S., Khan, M. A., Asghar, M. J., & Ahmad, W. (2018). Critical success factors for implementing data governance. IEEE Access, 6, 22951-22968. google scholar
  • Khatri, V.& Brown, C. V. (2010). Designing data governance. Communications of the ACM, 53(1), 148–152. google scholar
  • Kwon, Y., & Johnson, M. E. (2013). The critical success factors for effective data governance. Journal of Data and Information Quality (JDIQ), 4(3), 12:1-12:22. https://doi.org/10.1145/2500423.2500425 google scholar
  • Ladley, J. (2012). Data governance: How to design, deploy, and sustain an effective data governance program. Morgan Kaufmann Publishers. google scholar
  • Larkin, B. S. (2008). Increasing information integrity: Cultural impacts of changing the way we manage data. International Journal of Organization Theory & Behavior (Pracademics Press), 11(4), 558–578. google scholar
  • Luftman, J. (2004). Managing the Information Technology Resource. Pearson Prentice Hall, Upper Saddle River, New Jersey, USA. google scholar
  • Mahanti, R. (2018). Data Governance Implementation: Critical Success Factors. Software Quality Professional, 20(4), 4-26. google scholar
  • Mahanti, R., & Mahanti, R. (2021). Strategy and Data Governance. Data Governance Success: Growing and Sustaining Data Governance, 67-98. google scholar
  • McMahon, P., & Howe, D. (2018). Data governance: Creating value from information assets. Apress. google scholar
  • Miles, M.B., & Huberman, A.M. (2016). Nitel veri analizi (S. Akbaba Altun ve A. Ersoy, Çev. Ed). Pegem Akademi. google scholar
  • Newman, D., & Logan, D. 2006. Governance Is an Essential Building Block for Enterprise Information Systems. Gartner Research, May. https://www.gartner.com/en/documents/492444 google scholar
  • Oshiro, T. (2020). Why data governance is critical for successful digital transformation. Forbes. https://www.forbes.com/sites/tedoshiro/ 2020/05/04/why-data-governance-is-critical-for-successful-digital-transformation/?sh=1c8d78b518df google scholar
  • Panian, Z. (2010). Some practical experiences in data governance. World Academy of Science. Engineering and Technology Management, 62, 468–475. google scholar
  • Patton, M.Q. (1987). How to use qualitative methods in evaluation (Second edition). California: Newbury Park Sage Publication, 108. google scholar
  • Patton, M. Q. (2018). Nitel araştırma ve değerlendirme yöntemleri. (M. Bürün ve S.B. Demir, Çev. Ed.). Ankara: Pegem Akademi. google scholar
  • Patton, M. Q. (2002). Qualitative research & evaluation methods. (Third edition). Thousand Oaks. Sage Publications. google scholar
  • Reeves, M. G., & Bowen, R. (2013). Developing a data governance model in health care: although the term may be unfamiliar, data governance is a longstanding obligation of the healthcare industry. Healthcare Financial Management, 67(2), 82-87. google scholar
  • Robson, C. (2017). Bilimsel araştırma yöntemleri gerçek dünya araştırmaları (Ş. Çımkır ve N. Demirkasımoğlu, Çev. Ed.). Ankara: Anı Yayıncılık. google scholar
  • Soini, T. (2024). Critical Success Factors of Data Governance in Finnish Banking Organizations. Master’s Thesis in Information Systems Åbo Akademi University, Finland. https://www.doria.fi/handle/10024/189274 google scholar
  • Strong, D. M., Lee, Y. W., Wang, R. Y., & Yang, S. B. (2014). Data quality in context. ACM Journal of Data and Information Quality, 5(4), 15:1-15:22. google scholar
  • Sun, Y.& Zhao, Y. (2015). A framework for data governance. Journal of Industrial Engineering and Management, 8(1), 55-71. google scholar
  • Tallon, P. P., Ramirez, R. V., & Short, J. E. (2013). The information artifact in IT governance: Toward a theory of information governance. Journal of Management Information Systems, 30(3), 141–178. google scholar
  • Tallon, P. P., Short, J. E., & Harkins, M. W. (2013). The evolution of information governance at Intel. MIS Quarterly Executive, 12(4), 189–198. google scholar
  • Thomas, G. (2005). Alpha Males and Data Disaster. Published by Brass Cannon Press, USA. google scholar
  • Watson, H. J., Fuller, C., & Ariyachandra, T. (2004). Data warehouse governance: Best practices at the Blue Cross and Blue Shield of North Carolina. Decision Support Systems, 38(3), 435–450. google scholar
  • Wende, K., & Otto, B. (2007). A contingency approach to data governance, 12th International Conference on Information Quality, Cambridge, USA, 163-176. google scholar
  • Wong, D., Maarop, N., & Samy, G. (8 May, 2022). Data Governance and Data Stewardship: A Success Procedure. 8th International Conference on Information Technology and Multimedia. 54-61. google scholar
  • Yıldırım, A., & Şimşek, H. (2016). Sosyal bilimlerde nitel araştırma yöntemleri. (10. baskı). Seçkin Yayıncılık. google scholar

Yıl 2025, Cilt: 9 Sayı: 1, 339 - 358, 30.06.2025

Vildan Ateş , Atacan Garip

https://doi.org/10.26650/acin.1540759

Öz

Kaynakça

  • Alhassan,I., Sammon, D., & Daly, M. (April, 2019a). Critical Success Factors for Data Governance: A Theory Building Approach. Infomation System Management, 1-15. google scholar
  • Alhassan, I., Sammon, D., & Daly, M. (2019b). Critical success factors for data governance: a telecommunications case study. Journal of Decision Systems, 28(1), 41-61. google scholar
  • Al-Ruithe, M., & Benkhelifa, E. (2017). Analysis and classification of barriers and critical success factors for implementing a cloud data governance strategy. Procedia Computer Science, 113, 223-232. google scholar
  • Bailey, K. (2007). Methods of Social Research (Fourth Edition). New York Free Press, 68. google scholar
  • CDI Institute (2006). Corporate Data Governance Best Practices – 2006^07 Scorecards for Data Governance in the Global 5000, CDI Institute, Retrieved from http://www.tcdii.com/#. google scholar
  • Cheong, L. K., & Chang, V. (2007). The need for data governance: a case study. ACIS 2007 Proceedings, 100. google scholar
  • Dember, M. (2006). The 7 Stages of Highly Effective Data Governance: Advanced Methodology for Implementation. CIBER Whitepaper. google scholar
  • Khan, S., Khan, M. A., Asghar, M. J., & Ahmad, W. (2018). Critical success factors for implementing data governance. IEEE Access, 6, 22951-22968. google scholar
  • Khatri, V.& Brown, C. V. (2010). Designing data governance. Communications of the ACM, 53(1), 148–152. google scholar
  • Kwon, Y., & Johnson, M. E. (2013). The critical success factors for effective data governance. Journal of Data and Information Quality (JDIQ), 4(3), 12:1-12:22. https://doi.org/10.1145/2500423.2500425 google scholar
  • Ladley, J. (2012). Data governance: How to design, deploy, and sustain an effective data governance program. Morgan Kaufmann Publishers. google scholar
  • Larkin, B. S. (2008). Increasing information integrity: Cultural impacts of changing the way we manage data. International Journal of Organization Theory & Behavior (Pracademics Press), 11(4), 558–578. google scholar
  • Luftman, J. (2004). Managing the Information Technology Resource. Pearson Prentice Hall, Upper Saddle River, New Jersey, USA. google scholar
  • Mahanti, R. (2018). Data Governance Implementation: Critical Success Factors. Software Quality Professional, 20(4), 4-26. google scholar
  • Mahanti, R., & Mahanti, R. (2021). Strategy and Data Governance. Data Governance Success: Growing and Sustaining Data Governance, 67-98. google scholar
  • McMahon, P., & Howe, D. (2018). Data governance: Creating value from information assets. Apress. google scholar
  • Miles, M.B., & Huberman, A.M. (2016). Nitel veri analizi (S. Akbaba Altun ve A. Ersoy, Çev. Ed). Pegem Akademi. google scholar
  • Newman, D., & Logan, D. 2006. Governance Is an Essential Building Block for Enterprise Information Systems. Gartner Research, May. https://www.gartner.com/en/documents/492444 google scholar
  • Oshiro, T. (2020). Why data governance is critical for successful digital transformation. Forbes. https://www.forbes.com/sites/tedoshiro/ 2020/05/04/why-data-governance-is-critical-for-successful-digital-transformation/?sh=1c8d78b518df google scholar
  • Panian, Z. (2010). Some practical experiences in data governance. World Academy of Science. Engineering and Technology Management, 62, 468–475. google scholar
  • Patton, M.Q. (1987). How to use qualitative methods in evaluation (Second edition). California: Newbury Park Sage Publication, 108. google scholar
  • Patton, M. Q. (2018). Nitel araştırma ve değerlendirme yöntemleri. (M. Bürün ve S.B. Demir, Çev. Ed.). Ankara: Pegem Akademi. google scholar
  • Patton, M. Q. (2002). Qualitative research & evaluation methods. (Third edition). Thousand Oaks. Sage Publications. google scholar
  • Reeves, M. G., & Bowen, R. (2013). Developing a data governance model in health care: although the term may be unfamiliar, data governance is a longstanding obligation of the healthcare industry. Healthcare Financial Management, 67(2), 82-87. google scholar
  • Robson, C. (2017). Bilimsel araştırma yöntemleri gerçek dünya araştırmaları (Ş. Çımkır ve N. Demirkasımoğlu, Çev. Ed.). Ankara: Anı Yayıncılık. google scholar
  • Soini, T. (2024). Critical Success Factors of Data Governance in Finnish Banking Organizations. Master’s Thesis in Information Systems Åbo Akademi University, Finland. https://www.doria.fi/handle/10024/189274 google scholar
  • Strong, D. M., Lee, Y. W., Wang, R. Y., & Yang, S. B. (2014). Data quality in context. ACM Journal of Data and Information Quality, 5(4), 15:1-15:22. google scholar
  • Sun, Y.& Zhao, Y. (2015). A framework for data governance. Journal of Industrial Engineering and Management, 8(1), 55-71. google scholar
  • Tallon, P. P., Ramirez, R. V., & Short, J. E. (2013). The information artifact in IT governance: Toward a theory of information governance. Journal of Management Information Systems, 30(3), 141–178. google scholar
  • Tallon, P. P., Short, J. E., & Harkins, M. W. (2013). The evolution of information governance at Intel. MIS Quarterly Executive, 12(4), 189–198. google scholar
  • Thomas, G. (2005). Alpha Males and Data Disaster. Published by Brass Cannon Press, USA. google scholar
  • Watson, H. J., Fuller, C., & Ariyachandra, T. (2004). Data warehouse governance: Best practices at the Blue Cross and Blue Shield of North Carolina. Decision Support Systems, 38(3), 435–450. google scholar
  • Wende, K., & Otto, B. (2007). A contingency approach to data governance, 12th International Conference on Information Quality, Cambridge, USA, 163-176. google scholar
  • Wong, D., Maarop, N., & Samy, G. (8 May, 2022). Data Governance and Data Stewardship: A Success Procedure. 8th International Conference on Information Technology and Multimedia. 54-61. google scholar
  • Yıldırım, A., & Şimşek, H. (2016). Sosyal bilimlerde nitel araştırma yöntemleri. (10. baskı). Seçkin Yayıncılık. google scholar
Toplam 35 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Veri Yönetimi ve Veri Bilimi (Diğer)
Bölüm Araştırma Makalesi
Yazarlar

Vildan Ateş 0000-0002-8855-8556

Atacan Garip 0000-0001-8414-536X

Yayımlanma Tarihi 30 Haziran 2025
Gönderilme Tarihi 29 Ağustos 2024
Kabul Tarihi 9 Mayıs 2025
Yayımlandığı Sayı Yıl 2025 Cilt: 9 Sayı: 1

Kaynak Göster

APA Ateş, V., & Garip, A. (2025). Data Governance for Businesses: Challenges, Recommendations, and Critical Success Factors. Acta Infologica, 9(1), 339-358. https://doi.org/10.26650/acin.1540759
AMA Ateş V, Garip A. Data Governance for Businesses: Challenges, Recommendations, and Critical Success Factors. ACIN. Haziran 2025;9(1):339-358. doi:10.26650/acin.1540759
Chicago Ateş, Vildan, ve Atacan Garip. “Data Governance for Businesses: Challenges, Recommendations, and Critical Success Factors”. Acta Infologica 9, sy. 1 (Haziran 2025): 339-58. https://doi.org/10.26650/acin.1540759.
EndNote Ateş V, Garip A (01 Haziran 2025) Data Governance for Businesses: Challenges, Recommendations, and Critical Success Factors. Acta Infologica 9 1 339–358.
IEEE V. Ateş ve A. Garip, “Data Governance for Businesses: Challenges, Recommendations, and Critical Success Factors”, ACIN, c. 9, sy. 1, ss. 339–358, 2025, doi: 10.26650/acin.1540759.
ISNAD Ateş, Vildan - Garip, Atacan. “Data Governance for Businesses: Challenges, Recommendations, and Critical Success Factors”. Acta Infologica 9/1 (Haziran 2025), 339-358. https://doi.org/10.26650/acin.1540759.
JAMA Ateş V, Garip A. Data Governance for Businesses: Challenges, Recommendations, and Critical Success Factors. ACIN. 2025;9:339–358.
MLA Ateş, Vildan ve Atacan Garip. “Data Governance for Businesses: Challenges, Recommendations, and Critical Success Factors”. Acta Infologica, c. 9, sy. 1, 2025, ss. 339-58, doi:10.26650/acin.1540759.
Vancouver Ateş V, Garip A. Data Governance for Businesses: Challenges, Recommendations, and Critical Success Factors. ACIN. 2025;9(1):339-58.
 Kapak Resmi İndir