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Optimizing Talent Management in Aviation: A Fuzzy Analytic Hierarchy Process Approach

Yıl 2025, Cilt: 9 Sayı: 2, 338 - 347, 28.06.2025

Kağan Cenk Mızrak

https://doi.org/10.30518/jav.1607891

Öz

Talent management is crucial for ensuring the aviation industry remains competitive, efficient, and compliant with evolving technologies and regulations. This study applies the fuzzy analytical hierarchy process (F-AHP) to evaluate and prioritize key talent management strategies in aviation, focusing on enhancing human capital. Based on expert interviews and pairwise comparisons, five critical strategies were identified: skill development, employee retention, leadership development, safety compliance, and innovation capacity. The results highlighted Skill Development as the most important strategy, followed by Employee Retention, underscoring the need for continuous training and effective retention programs to maintain a highly skilled workforce. While Leadership Development, Safety Compliance, and Innovation Capacity were also deemed important, they ranked lower in comparison to more immediate operational needs. Supported by Human Capital Theory, the study offers practical recommendations for HR professionals in aviation, such as prioritizing continuous training and retention, while also addressing the challenges of promoting innovation within regulatory constraints. Limitations include the small sample size and subjectivity in expert judgments, suggesting that future research should expand the scope to validate these findings and explore the financial implications of implementing these strategies.

Anahtar Kelimeler

Aviation Management Human Resource Management Talent Management Fuzzy AHP

Kaynakça

  • Ahmed, H. M., & Kamel, A. A. E. B. A. A. (2023). A university leader selection novel intelligent system based on Fuzzy-AHP and PROMETTEE II. International Journal of Information Technology, 15(7), 3857-3871.
  • Al Aina, R., & Atan, T. (2020). The impact of implementing talent management practices on sustainable organizational performance. Sustainability, 12(20), 8372.
  • Alfawaire, F., & Atan, T. (2021). The effect of strategic human resource and knowledge management on sustainable competitive advantages at Jordanian universities: The mediating role of organizational innovation. Sustainability, 13(15), 8445.
  • AlQershi, N. A., Thurasamy, R., Ali, G. A., Al-Rejal, H. A., Al-Ganad, A., & Frhan, E. (2022). The effect of talent management and human capital on sustainable business performance: An empirical investigation in Malaysian hospitals. International Journal of Ethics and Systems, 38(2), 316-337.
  • Amankwah-Amoah, J., & Debrah, Y. A. (2011). Competing for scarce talent in a liberalised environment: evidence from the aviation industry in Africa. The International Journal of Human Resource Management, 22(17), 3565-3581.
  • Barkhuizen, N., Welby-Cooke, G., Schutte, N., & Stanz, K. (2014). Talent management and leadership reciprocity: The case of the South African aviation industry. Mediterranean Journal of Social Sciences, 5(9), 11-17.
  • Carlbäck, M., Nygren, T., & Hägglund, P. (2024). Human resource development in restaurants in Western Sweden–a human capital theory perspective. Journal of Human Resources in Hospitality & Tourism, 23(2), 289-314
  • Çelikbilek, Y. (2018). A grey analytic hierarchy process approach to project manager selection. Journal of Organizational Change Management, 31(3), 749-765.
  • Costa, A., Pinho, C., & Denis Malta, M. (2025). High-Flying Future: Attracting Young Talents to Aeronautics. In Accelerating Sustainable Aviation Initiatives: Technology, Markets and Social Issues (pp. 267-290). Cham: Springer Nature Switzerland.
  • d’Armagnac, S., Al Ariss, A., & N’Cho, J. (2022). Talent management in turbulent times: Selection, negotiation, and exploration strategies for talent management in the aeronautics and space industries. The International Journal of Human Resource Management, 33(13), 2767-2799.
  • De Vos, A., & Dries, N. (2013). Applying a talent management lens to career management: The role of human capital composition and continuity. The International Journal of Human Resource Management, 24(9), 1816- 1831.
  • Delery, J. E., & Roumpi, D. (2017). Strategic human resource management, human capital and competitive advantage: is the field going in circles?. Human Resource Management Journal, 27(1), 1-21.
  • Edeji, O. C. (2024). Neo-liberalism, human capital theory and the right to education: Economic interpretation of the purpose of education. Social Sciences & Humanities Open, 9, 100734.
  • Gabrišová, I., & Koman, G. (2025). Employer Branding and Brand Building in the Aviation Industry. LOGI: Scientific Journal on Transport and Logistics, 16(1), 1-12.
  • Gerhart, B., & Feng, J. (2021). The resource-based view of the firm, human resources, and human capital: Progress and prospects. Journal of management, 47(7), 1796-1819.
  • Gerhart, B., & Feng, J. (2021). The resource-based view of the firm, human resources, and human capital: Progress and prospects. Journal of management, 47(7), 1796-1819.
  • Gheysari, M., Khorasani, A., Abolghasemi, M., & Mehri, D. (2024). Talent Management of Pilot Cadets: Core Competencies and Selection Requirements. Journal of Human Resource Management, 14(4), 139-174.___
  • Griffen, Z. W. (2024). The economization of early life: Human capital theory, biology, and social policy. Science, Technology, & Human Values, 49(1), 175-205.
  • Griffen, Z. W. (2024). The economization of early life: Human capital theory, biology, and social policy. Science, Technology, & Human Values, 49(1), 175-205.
  • Güler, M. E., & Akyol, E. M. (2017). Role of Competencies in Employee Selection Function: A Fuzzy Analytical Hierarchy Process Approach. Ege Academic Review, 17(2), 201-214.
  • Gümüşhan, Y. S., & Çakır, F. S. (2023). Ranking the Criteria Effective in the Selection of E-Learning System by Fuzzy AHP (F-AHP) Method. Journal of Theoretical Educational Science, 16(4), 749-768.
  • Hitka, M., Kucharčíková, A., Štarchoň, P., Balážová, Ž., Lukáč, M., & Stacho, Z. (2019). Knowledge and human capital as sustainable competitive advantage in human resource management. Sustainability, 11(18), 4985.
  • Hung, J., & Ramsden, M. (2021). The application of human capital theory and educational signalling theory to explain parental influences on the Chinese population’s social mobility opportunities. Social Sciences, 10(10), 362.
  • Jasmoh, A. S. R. S., Wahab, N. N. A., & Adnan, A. A. Z. (2025). The Influence of Talent Management on Employee Happiness and Job Satisfaction in Emirates Airlines. Uniglobal Journal of Social Sciences and Humanities, 4(1), 279-292.
  • Kang, Y., & Mok, K. H. (2022). The broken promise of human capital theory: Social embeddedness, graduate entrepreneurs and youth employment in China. Critical Sociology, 48(7-8), 1205-1219.
  • Kravariti, F., & Johnston, K. (2020). Talent management: a critical literature review and research agenda for public sector human resource management. Public Management Review, 22(1), 75-95.
  • Kryscynski, D., Coff, R., & Campbell, B. (2021). Charting a path between firm‐specific incentives and human capital‐based competitive advantage. Strategic management journal, 42(2), 386-412.
  • Lee, C., & Ryou, O. (2015). An Improved Company Assessment Framework Based on Job Seekers' Preferences Using Fuzzy-Analytic Hierarchy Process (AHP). Journal of the Society of Korea Industrial and Systems Engineering, 38(1), 90-100.
  • Leoni, S. (2025). A historical review of the role of education: From human capital to human capabilities. Review of Political Economy, 37(1), 227-244.
  • Lin, C., Yu-Ping Wang, C., Wang, C. Y., & Jaw, B. S. (2017). The role of human capital management in organizational competitiveness. Social Behavior and Personality: an international journal, 45(1), 81-92.
  • Mızrak, F. (2023). Analyzing Criteria Affecting Decision-Making Processes of Human Resource Management in the Aviation Sector-A Fuzzy Logic Approach. Journal of Aviation, 7(3), 376-387.
  • Mızrak, F. (2023). Strategies For Effective Human Resource Management In The Aviation Industry: A Case- Based Analysis. Beykoz Akademi Dergisi, 11(2), 82-109.
  • Mohammad Shafiee, M., Warkentin, M., & Motamed, S. (2024). Do human capital and relational capital influence knowledge-intensive firm competitiveness? The roles of export orientation and marketing knowledge capability. Journal of Knowledge Management, 28(1), 138-160.
  • Moodie, G., & Wheelahan, L. (2023). Human capital theory and its discontents. In Access, lifelong learning and education for all(pp. 51-79). Cham: Springer International Publishing.
  • Pangarso, A., Setyorini, R., Umbara, T., & Latan, H. (2024). Green organizational culture and competitive advantage in Indonesian higher education: The mediation roles of green human capital management and absorptive capacity. In Green human resource management: A view from global south countries (pp. 139- 161). Singapore: Springer Nature Singapore.
  • Rehman, S. U., Bresciani, S., Ashfaq, K., & Alam, G. M. (2022). Intellectual capital, knowledge management and competitive advantage: a resource orchestration perspective. Journal of Knowledge Management, 26(7), 1705-1731.
  • Sharma, V., Sachdeva, G., & Kaur, P. (2020). An Empirical Work on HR Practices within the Aviation Industry of India. In Performance Management (pp. 141-152). CRC Press.
  • Turney, M. A. (2017). Tapping diverse talent in aviation: Culture, gender, and diversity. Routledge.
  • Van Nguyen, P., Nguyen, P. T., Nguyen, Q. L. H. T. T., & Huynh, V. D. B. (2019). Extended fuzzy analytical hierarchy process approach in determinants of employees’ competencies in the fourth industrial revolution. International Journal of Advanced Computer Science and Applications, 10(4).
  • Wongsansukcharoen, J., & Thaweepaiboonwong, J. (2023). Effect of innovations in human resource practices, innovation capabilities, and competitive advantage on small and medium enterprises’ performance in Thailand. European Research on Management and Business Economics, 29(1), 100210.
  • Wright, C. F., & Constantin, A. (2021). Why recruit temporary sponsored skilled migrants? A human capital theory analysis of employer motivations in Australia. Australian Journal of Management, 46(1), 151-173.

Yıl 2025, Cilt: 9 Sayı: 2, 338 - 347, 28.06.2025

Kağan Cenk Mızrak

https://doi.org/10.30518/jav.1607891

Öz

Kaynakça

  • Ahmed, H. M., & Kamel, A. A. E. B. A. A. (2023). A university leader selection novel intelligent system based on Fuzzy-AHP and PROMETTEE II. International Journal of Information Technology, 15(7), 3857-3871.
  • Al Aina, R., & Atan, T. (2020). The impact of implementing talent management practices on sustainable organizational performance. Sustainability, 12(20), 8372.
  • Alfawaire, F., & Atan, T. (2021). The effect of strategic human resource and knowledge management on sustainable competitive advantages at Jordanian universities: The mediating role of organizational innovation. Sustainability, 13(15), 8445.
  • AlQershi, N. A., Thurasamy, R., Ali, G. A., Al-Rejal, H. A., Al-Ganad, A., & Frhan, E. (2022). The effect of talent management and human capital on sustainable business performance: An empirical investigation in Malaysian hospitals. International Journal of Ethics and Systems, 38(2), 316-337.
  • Amankwah-Amoah, J., & Debrah, Y. A. (2011). Competing for scarce talent in a liberalised environment: evidence from the aviation industry in Africa. The International Journal of Human Resource Management, 22(17), 3565-3581.
  • Barkhuizen, N., Welby-Cooke, G., Schutte, N., & Stanz, K. (2014). Talent management and leadership reciprocity: The case of the South African aviation industry. Mediterranean Journal of Social Sciences, 5(9), 11-17.
  • Carlbäck, M., Nygren, T., & Hägglund, P. (2024). Human resource development in restaurants in Western Sweden–a human capital theory perspective. Journal of Human Resources in Hospitality & Tourism, 23(2), 289-314
  • Çelikbilek, Y. (2018). A grey analytic hierarchy process approach to project manager selection. Journal of Organizational Change Management, 31(3), 749-765.
  • Costa, A., Pinho, C., & Denis Malta, M. (2025). High-Flying Future: Attracting Young Talents to Aeronautics. In Accelerating Sustainable Aviation Initiatives: Technology, Markets and Social Issues (pp. 267-290). Cham: Springer Nature Switzerland.
  • d’Armagnac, S., Al Ariss, A., & N’Cho, J. (2022). Talent management in turbulent times: Selection, negotiation, and exploration strategies for talent management in the aeronautics and space industries. The International Journal of Human Resource Management, 33(13), 2767-2799.
  • De Vos, A., & Dries, N. (2013). Applying a talent management lens to career management: The role of human capital composition and continuity. The International Journal of Human Resource Management, 24(9), 1816- 1831.
  • Delery, J. E., & Roumpi, D. (2017). Strategic human resource management, human capital and competitive advantage: is the field going in circles?. Human Resource Management Journal, 27(1), 1-21.
  • Edeji, O. C. (2024). Neo-liberalism, human capital theory and the right to education: Economic interpretation of the purpose of education. Social Sciences & Humanities Open, 9, 100734.
  • Gabrišová, I., & Koman, G. (2025). Employer Branding and Brand Building in the Aviation Industry. LOGI: Scientific Journal on Transport and Logistics, 16(1), 1-12.
  • Gerhart, B., & Feng, J. (2021). The resource-based view of the firm, human resources, and human capital: Progress and prospects. Journal of management, 47(7), 1796-1819.
  • Gerhart, B., & Feng, J. (2021). The resource-based view of the firm, human resources, and human capital: Progress and prospects. Journal of management, 47(7), 1796-1819.
  • Gheysari, M., Khorasani, A., Abolghasemi, M., & Mehri, D. (2024). Talent Management of Pilot Cadets: Core Competencies and Selection Requirements. Journal of Human Resource Management, 14(4), 139-174.___
  • Griffen, Z. W. (2024). The economization of early life: Human capital theory, biology, and social policy. Science, Technology, & Human Values, 49(1), 175-205.
  • Griffen, Z. W. (2024). The economization of early life: Human capital theory, biology, and social policy. Science, Technology, & Human Values, 49(1), 175-205.
  • Güler, M. E., & Akyol, E. M. (2017). Role of Competencies in Employee Selection Function: A Fuzzy Analytical Hierarchy Process Approach. Ege Academic Review, 17(2), 201-214.
  • Gümüşhan, Y. S., & Çakır, F. S. (2023). Ranking the Criteria Effective in the Selection of E-Learning System by Fuzzy AHP (F-AHP) Method. Journal of Theoretical Educational Science, 16(4), 749-768.
  • Hitka, M., Kucharčíková, A., Štarchoň, P., Balážová, Ž., Lukáč, M., & Stacho, Z. (2019). Knowledge and human capital as sustainable competitive advantage in human resource management. Sustainability, 11(18), 4985.
  • Hung, J., & Ramsden, M. (2021). The application of human capital theory and educational signalling theory to explain parental influences on the Chinese population’s social mobility opportunities. Social Sciences, 10(10), 362.
  • Jasmoh, A. S. R. S., Wahab, N. N. A., & Adnan, A. A. Z. (2025). The Influence of Talent Management on Employee Happiness and Job Satisfaction in Emirates Airlines. Uniglobal Journal of Social Sciences and Humanities, 4(1), 279-292.
  • Kang, Y., & Mok, K. H. (2022). The broken promise of human capital theory: Social embeddedness, graduate entrepreneurs and youth employment in China. Critical Sociology, 48(7-8), 1205-1219.
  • Kravariti, F., & Johnston, K. (2020). Talent management: a critical literature review and research agenda for public sector human resource management. Public Management Review, 22(1), 75-95.
  • Kryscynski, D., Coff, R., & Campbell, B. (2021). Charting a path between firm‐specific incentives and human capital‐based competitive advantage. Strategic management journal, 42(2), 386-412.
  • Lee, C., & Ryou, O. (2015). An Improved Company Assessment Framework Based on Job Seekers' Preferences Using Fuzzy-Analytic Hierarchy Process (AHP). Journal of the Society of Korea Industrial and Systems Engineering, 38(1), 90-100.
  • Leoni, S. (2025). A historical review of the role of education: From human capital to human capabilities. Review of Political Economy, 37(1), 227-244.
  • Lin, C., Yu-Ping Wang, C., Wang, C. Y., & Jaw, B. S. (2017). The role of human capital management in organizational competitiveness. Social Behavior and Personality: an international journal, 45(1), 81-92.
  • Mızrak, F. (2023). Analyzing Criteria Affecting Decision-Making Processes of Human Resource Management in the Aviation Sector-A Fuzzy Logic Approach. Journal of Aviation, 7(3), 376-387.
  • Mızrak, F. (2023). Strategies For Effective Human Resource Management In The Aviation Industry: A Case- Based Analysis. Beykoz Akademi Dergisi, 11(2), 82-109.
  • Mohammad Shafiee, M., Warkentin, M., & Motamed, S. (2024). Do human capital and relational capital influence knowledge-intensive firm competitiveness? The roles of export orientation and marketing knowledge capability. Journal of Knowledge Management, 28(1), 138-160.
  • Moodie, G., & Wheelahan, L. (2023). Human capital theory and its discontents. In Access, lifelong learning and education for all(pp. 51-79). Cham: Springer International Publishing.
  • Pangarso, A., Setyorini, R., Umbara, T., & Latan, H. (2024). Green organizational culture and competitive advantage in Indonesian higher education: The mediation roles of green human capital management and absorptive capacity. In Green human resource management: A view from global south countries (pp. 139- 161). Singapore: Springer Nature Singapore.
  • Rehman, S. U., Bresciani, S., Ashfaq, K., & Alam, G. M. (2022). Intellectual capital, knowledge management and competitive advantage: a resource orchestration perspective. Journal of Knowledge Management, 26(7), 1705-1731.
  • Sharma, V., Sachdeva, G., & Kaur, P. (2020). An Empirical Work on HR Practices within the Aviation Industry of India. In Performance Management (pp. 141-152). CRC Press.
  • Turney, M. A. (2017). Tapping diverse talent in aviation: Culture, gender, and diversity. Routledge.
  • Van Nguyen, P., Nguyen, P. T., Nguyen, Q. L. H. T. T., & Huynh, V. D. B. (2019). Extended fuzzy analytical hierarchy process approach in determinants of employees’ competencies in the fourth industrial revolution. International Journal of Advanced Computer Science and Applications, 10(4).
  • Wongsansukcharoen, J., & Thaweepaiboonwong, J. (2023). Effect of innovations in human resource practices, innovation capabilities, and competitive advantage on small and medium enterprises’ performance in Thailand. European Research on Management and Business Economics, 29(1), 100210.
  • Wright, C. F., & Constantin, A. (2021). Why recruit temporary sponsored skilled migrants? A human capital theory analysis of employer motivations in Australia. Australian Journal of Management, 46(1), 151-173.
Toplam 41 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular İşletme
Bölüm Araştırma Makaleleri
Yazarlar

Kağan Cenk Mızrak 0000-0003-4447-2141

Yayımlanma Tarihi 28 Haziran 2025
Gönderilme Tarihi 26 Aralık 2024
Kabul Tarihi 16 Mayıs 2025
Yayımlandığı Sayı Yıl 2025 Cilt: 9 Sayı: 2

Kaynak Göster

APA Mızrak, K. C. (2025). Optimizing Talent Management in Aviation: A Fuzzy Analytic Hierarchy Process Approach. Journal of Aviation, 9(2), 338-347. https://doi.org/10.30518/jav.1607891
 Kapak Resmi İndir

Journal of Aviation - JAV 

www.javsci.com - editor@javsci.com


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