Araştırma Makalesi
Yıl 2025,
Cilt: 9 Sayı: 2, 408 - 416, 28.06.2025
Öz
Kaynakça
- Bağboğan, S. Y. (2018). Evaluation of the Relationships Between Perceived Organizational Support, Psychological Well-Being and Turnover Intention. Isguc The Journal Of Industrial Relations And Human Resources, 5-20.
- Bingöl, D. (2003). İnsan Kaynakları Yönetimi (s. 273). İstanbul: Beta Basım Yayın Dağıtım.
- Eisenberger, R., Huntington, R., Hutchison, S. & Sowa, D. (1986). Perceived Organizational Support. Journal of Applied Psychology, 71(3), 500–507.
- George, J. M., & Brief, A. P. (1992). Feeling good–doing good: A conceptual analysis of the mood at work– organizational spontaneity relationship. Psychological Bulletin, 112(2), 310–329.
- Giray, M. D., & Şahin, D. N. (2012). Perceived organizational, supervisor and coworker support scales: A validity and reliability study. Turkish Psychology Articles, 15(30), 1-9.
- Grandey, J. (1997). The relationship of organizational politics and support to work behaviors, attitudes, and stress. Journal of Organizational Behavior, 18(2), 159–180.
- Guan, X., Sun, T., Hou, Y., Zhao, L., Luan, Y.-Z., & Fan, L.-H. (2014). The relationship between job performance and perceived organizational support in faculty members at Chinese universities: A questionnaire survey. BMC Medical Education, 14(50), 1-10.
- Hutchison, S. (1997). A path model of perceived organizational support. Journal of Social Behavior and Personality, 12(1), 159-174.
- Işık, M., & Kama, A. (2018). The mediating effect of work engagement on the effect of perceived organizational support on employee performance. Anemon Muş Alparslan University Journal of Social Sciences, 6(3), 395– 403.
- Jansen, K. (2005). Management commitment to safety as organizational support: Relationships with non- safety outcomes in wood manufacturing employees. Journal of Safety Research, 36(2), 171–179.
- Kalaycı, Ş. (2008). SPSS Applied Multivariate Statistical Techniques (3. ed.) Asil Publishing Distribution.
- Kale, E. (2013). The effect of self-concordance on job performance in accommodation establishments: The mediating role of life satisfaction. Journal of Management Sciences, 11(21), 117-133.
- Karaalioğlu, Z. F. (2019). The mediating role of organizational identification, job satisfaction and organizational citizenship behavior in the relationship between perceived organizational support and job performance [Doctoral dissertation, Istanbul Commerce University Institute of Social Sciences].
- Karakuş, H. (2011). Job satisfaction levels of nurses: Sivas province example. Dicle University Social Sciences Institute Journal, 6(3), 46-57.
- Karatepe, O. M. (2012). Perceived organizational support, career satisfaction, and performance outcomes. International Journal of Contemporary Hospitality Management, 24(5), 735-752.
- Kirkman, B. L., & Rosen, B. (1999). Beyond self-management: The antecedents and consequences of team empowerment. Academy of Management Journal, 42(1), 58-74.
- Kramer, R. M., & Tyler, T. R. (1996). Trust in organizations: Frontiers of theory and research. Sage.
- Kurt, E. (2013). The mediating effect of job commitment on the relationship between perceived social support and job performance: A research in tourism enterprises [Master's thesis, Hacettepe University Institute of Social Sciences].
- Loi, R., Hang-Yue, N., & Foley, S. (2006). Linking employees’ justice perceptions to organizational commitment and intention to leave: The mediating role of perceived organizational support. Journal of Occupational and Organizational Psychology, 79(1), 101–120.
- Tokgöz, N. (2011). The relationship between organizational cynicism, organizational support and organizational justice: The example of electricity distribution company employees. Eskişehir Osmangazi University Journal of Economics and Administrative Sciences, 6(2), 363-387.
- Macit, M., & Aydoğan, S. (2023). The effect of organizational justice perception on job satisfaction and job integration among health workers. Journal of Economics, Business, Politics and International Relations, 9(1), 1- 18.
- Mahmoud, A. H. (2008). A study of nurses' job satisfaction: The relationship to organizational commitment, perceived organizational support, transactional leadership, transformational leadership, and level of education. European Journal of Scientific Research, 22(2), 286-295.
- Meydan, C. H., & Şeşen, H. (2011). Structural equation modeling AMOS applications. Detay Publishing.
- Moorman, R. H., Blakely, G. L., & Niehoff, B. P. (1998). Does perceived organizational support mediate the relationship between procedural justice and organizational citizenship behavior? Academy of Management Journal, 41(3), 351-357.
- Platin, N., & Ataman, G. (2024). Evaluating the impact of firm size, firm age, international opportunity recognition, and business network on internationalisation performance. Business & Management Studies: An International Journal, 12(4), 1024-1046.
- Özdemir, O., Birer, İ., & İrfan, A. (2019). The mediating role of person-organization fit in the effects of leader support and organizational justice perception on job performance. Toros University Journal of Economics and Administrative Sciences, 6(10), 77-108.
- Özlü, M., & Türe, A. (2020). Perceived organizational support in nursing. Journal of Social, Humanities and Administrative Sciences, 6(23), 160-173.
- Öztırak, M., & Güney, S. (2022). The mediator role of proactive personality in the effect of psychological empowerment on self-leadership: a study for the aviation industry. Journal of Aviation, 6(3), 318-324.
- Öztırak, M., & Karaşin, Y. (2023). Investigating the effect of role ambiguity of academic staff on job performance: A study in foundation universities in Istanbul. Van Yuzuncu Yil University Faculty of Economics and Administrative Sciences Journal, 8(15), 58–71.
- Öztırak, M. (2023). A study on the impact of artificial intelligence anxiety on the innovation-oriented behaviours of employees. Optimum Journal of Economics and Management Sciences, 10(2), 267–286.
- Öztırak, M., & Orak, B. (2022). A study on the effects of digital bullying on organizational exclusion in remote working processes. Business & Management Studies: An International Journal (BMIJ), 10(2), 605–630.
- Yilmaz, H. & Gormus, A. S. (2012). Investigating the effects of strategic entrepreneurship on perceived organizational support and organizational learning: An empirical study in textile sector. Journal of Yasar University, 26(7), 4483–4504.
- Turunç, Ö., & Çelik, M. (2010). The effects of employees' perceived organizational support and job stress on organizational identification and job performance. Journal of Management and Economics, 17(2), 183-206.
Employees with the Wind at Their Back: The Effect of Organizational Support on Performance in Aviation
Öz
In the aviation industry, where safety and operational efficiency are paramount, maintaining high employee performance is essential. This study examines the relationship between perceived organizational support and individual performance among aviation sector employees, including flight crews, ground services, and technical staff. Data were collected from 429 participants employed at various airports and airline companies using two validated, single-dimensional instruments: the “Perceived Organizational Support Scale” and the “Employee Performance Scale.” To test the hypothesized relationships, a structural regression model — a form of structural equation modelling (SEM) that integrates confirmatory factor analysis (CFA) and path analysis — was applied using AMOS software. The results of the SEM analysis indicated that perceived organizational support has a significant and positive effect on employee performance. While the study did not include additional mediating variables such as motivation or job satisfaction, the statistical findings highlight the predictive power of organizational support on performance outcomes. These results offer strategic implications for HR professionals, operations planners, and senior management, underlining the importance of organizational support as a key driver of performance in the high-risk and dynamic aviation industry.
Anahtar Kelimeler
Perceived Organizational Support Aviation Industry Job Performance Employee Motivation Workplace Satisfaction
Etik Beyan
Ethics Committee approval has been received.
Kaynakça
- Bağboğan, S. Y. (2018). Evaluation of the Relationships Between Perceived Organizational Support, Psychological Well-Being and Turnover Intention. Isguc The Journal Of Industrial Relations And Human Resources, 5-20.
- Bingöl, D. (2003). İnsan Kaynakları Yönetimi (s. 273). İstanbul: Beta Basım Yayın Dağıtım.
- Eisenberger, R., Huntington, R., Hutchison, S. & Sowa, D. (1986). Perceived Organizational Support. Journal of Applied Psychology, 71(3), 500–507.
- George, J. M., & Brief, A. P. (1992). Feeling good–doing good: A conceptual analysis of the mood at work– organizational spontaneity relationship. Psychological Bulletin, 112(2), 310–329.
- Giray, M. D., & Şahin, D. N. (2012). Perceived organizational, supervisor and coworker support scales: A validity and reliability study. Turkish Psychology Articles, 15(30), 1-9.
- Grandey, J. (1997). The relationship of organizational politics and support to work behaviors, attitudes, and stress. Journal of Organizational Behavior, 18(2), 159–180.
- Guan, X., Sun, T., Hou, Y., Zhao, L., Luan, Y.-Z., & Fan, L.-H. (2014). The relationship between job performance and perceived organizational support in faculty members at Chinese universities: A questionnaire survey. BMC Medical Education, 14(50), 1-10.
- Hutchison, S. (1997). A path model of perceived organizational support. Journal of Social Behavior and Personality, 12(1), 159-174.
- Işık, M., & Kama, A. (2018). The mediating effect of work engagement on the effect of perceived organizational support on employee performance. Anemon Muş Alparslan University Journal of Social Sciences, 6(3), 395– 403.
- Jansen, K. (2005). Management commitment to safety as organizational support: Relationships with non- safety outcomes in wood manufacturing employees. Journal of Safety Research, 36(2), 171–179.
- Kalaycı, Ş. (2008). SPSS Applied Multivariate Statistical Techniques (3. ed.) Asil Publishing Distribution.
- Kale, E. (2013). The effect of self-concordance on job performance in accommodation establishments: The mediating role of life satisfaction. Journal of Management Sciences, 11(21), 117-133.
- Karaalioğlu, Z. F. (2019). The mediating role of organizational identification, job satisfaction and organizational citizenship behavior in the relationship between perceived organizational support and job performance [Doctoral dissertation, Istanbul Commerce University Institute of Social Sciences].
- Karakuş, H. (2011). Job satisfaction levels of nurses: Sivas province example. Dicle University Social Sciences Institute Journal, 6(3), 46-57.
- Karatepe, O. M. (2012). Perceived organizational support, career satisfaction, and performance outcomes. International Journal of Contemporary Hospitality Management, 24(5), 735-752.
- Kirkman, B. L., & Rosen, B. (1999). Beyond self-management: The antecedents and consequences of team empowerment. Academy of Management Journal, 42(1), 58-74.
- Kramer, R. M., & Tyler, T. R. (1996). Trust in organizations: Frontiers of theory and research. Sage.
- Kurt, E. (2013). The mediating effect of job commitment on the relationship between perceived social support and job performance: A research in tourism enterprises [Master's thesis, Hacettepe University Institute of Social Sciences].
- Loi, R., Hang-Yue, N., & Foley, S. (2006). Linking employees’ justice perceptions to organizational commitment and intention to leave: The mediating role of perceived organizational support. Journal of Occupational and Organizational Psychology, 79(1), 101–120.
- Tokgöz, N. (2011). The relationship between organizational cynicism, organizational support and organizational justice: The example of electricity distribution company employees. Eskişehir Osmangazi University Journal of Economics and Administrative Sciences, 6(2), 363-387.
- Macit, M., & Aydoğan, S. (2023). The effect of organizational justice perception on job satisfaction and job integration among health workers. Journal of Economics, Business, Politics and International Relations, 9(1), 1- 18.
- Mahmoud, A. H. (2008). A study of nurses' job satisfaction: The relationship to organizational commitment, perceived organizational support, transactional leadership, transformational leadership, and level of education. European Journal of Scientific Research, 22(2), 286-295.
- Meydan, C. H., & Şeşen, H. (2011). Structural equation modeling AMOS applications. Detay Publishing.
- Moorman, R. H., Blakely, G. L., & Niehoff, B. P. (1998). Does perceived organizational support mediate the relationship between procedural justice and organizational citizenship behavior? Academy of Management Journal, 41(3), 351-357.
- Platin, N., & Ataman, G. (2024). Evaluating the impact of firm size, firm age, international opportunity recognition, and business network on internationalisation performance. Business & Management Studies: An International Journal, 12(4), 1024-1046.
- Özdemir, O., Birer, İ., & İrfan, A. (2019). The mediating role of person-organization fit in the effects of leader support and organizational justice perception on job performance. Toros University Journal of Economics and Administrative Sciences, 6(10), 77-108.
- Özlü, M., & Türe, A. (2020). Perceived organizational support in nursing. Journal of Social, Humanities and Administrative Sciences, 6(23), 160-173.
- Öztırak, M., & Güney, S. (2022). The mediator role of proactive personality in the effect of psychological empowerment on self-leadership: a study for the aviation industry. Journal of Aviation, 6(3), 318-324.
- Öztırak, M., & Karaşin, Y. (2023). Investigating the effect of role ambiguity of academic staff on job performance: A study in foundation universities in Istanbul. Van Yuzuncu Yil University Faculty of Economics and Administrative Sciences Journal, 8(15), 58–71.
- Öztırak, M. (2023). A study on the impact of artificial intelligence anxiety on the innovation-oriented behaviours of employees. Optimum Journal of Economics and Management Sciences, 10(2), 267–286.
- Öztırak, M., & Orak, B. (2022). A study on the effects of digital bullying on organizational exclusion in remote working processes. Business & Management Studies: An International Journal (BMIJ), 10(2), 605–630.
- Yilmaz, H. & Gormus, A. S. (2012). Investigating the effects of strategic entrepreneurship on perceived organizational support and organizational learning: An empirical study in textile sector. Journal of Yasar University, 26(7), 4483–4504.
- Turunç, Ö., & Çelik, M. (2010). The effects of employees' perceived organizational support and job stress on organizational identification and job performance. Journal of Management and Economics, 17(2), 183-206.
Toplam 33 adet kaynakça vardır.
Ayrıntılar
| Birincil Dil | İngilizce |
|---|---|
| Konular | Hava Taşımacılığı ve Nakliye Hizmetleri |
| Bölüm | Araştırma Makaleleri |
| Yazarlar | |
| Yayımlanma Tarihi | 28 Haziran 2025 |
| Gönderilme Tarihi | 18 Mayıs 2025 |
| Kabul Tarihi | 20 Haziran 2025 |
| Yayımlandığı Sayı | Yıl 2025 Cilt: 9 Sayı: 2 |
Journal of Aviation - JAV |
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