Araştırma Makalesi
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Güç Mesafesi, İletişim ve Emniyet: Uçak Bakım Personeli Üzerine Bir Araştırma

Yıl 2025, , 49 - 75, 30.06.2025

Özlem Çapan Özeren

https://doi.org/10.32739/uskudarsbd.11.20.152

Öz

Bu çalışma, havacılık bakım sektöründe örgütsel güç mesafesinin iletişim, çalışanların görüş bildirme ve fikir paylaşımı konusundaki davranışları (literatürde "voice behavior" olarak geçen) ve emniyetle ilgili kararlar üzerindeki etkisini incelemektedir. Hassasiyet ve iş birliğinin kritik olduğu bu yüksek riskli alanda, nitel araştırma yöntemi kullanılmış ve dört farklı şirkette görev yapan 13 uçak bakım teknisyeniyle derinlemesine görüşmeler gerçekleştirilmiştir. Tematik analiz sonucunda dört ana kategori belirlenmiştir: sosyal geri çekilme, güce razı olma, gücün araçsal kullanımı ve başkalarının yargılarına duyarlılık. Bu son tema, çalışanların fikirlerini ifade etmeden veya karar almadan önce çevrelerindeki kişilerin ve üstlerinin görüşlerini ve tepkilerini dikkate alma eğilimini ifade etmektedir. Bulgularımız, havacılık bakım sektörüne özgü önemli bir noktayı ortaya koymaktadır. Katılımcıların bir kısmı çoğunlukla aynı fikirde olmadıklarında görüşlerini dile getirmeye istekli olsalar da, özellikle genç ve deneyimsiz teknisyenler, hiyerarşik baskılar ve misilleme korkusu nedeniyle sessiz kalmayı tercih etmektedir. Bu durum, emniyet risklerinin fark edilmesini engelleyebilecek örgütsel sessizliğe yol açmaktadır. Katılımcılar ayrıca kayırmacılığa güçlü biçimde karşı çıkmakta ve bunu, gücün etik dışı araçsal kullanımının bir göstergesi olarak değerlendirmektedir. Bazı çalışanlar katı liderliği disiplin sağlamak açısından gerekli görürken, diğerleri saygılı ve insan odaklı bir yönetim tarzının önemini vurgulamıştır. Çalışma, havacılık bakım sektöründe katılımcı yönetim uygulamalarının gerekliliğine dikkat çekmektedir. Güç mesafesi durağan bir yapı değildir; örgüt kültürü, özgüven, kıdem ve algılanan psikolojik güvenlik gibi unsurlar tarafından şekillenmektedir. Emniyeti artırmak ve riskleri azaltmak için, örgütlerin şeffaf iletişim yapıları, korkusuzca görüş ifade etme ortamları ve katılımcı yönetim anlayışlarını önceliklendirmeleri gerekmektedir. Elde edilen bulgular, havacılık gibi yüksek riskli sektörlerde örgüt kültürü ve emniyet üzerine yürütülen literatüre anlamlı katkılar sunmaktadır.

Anahtar Kelimeler

Havacılık Örgütsel Güç Mesafesi İletişim Emniyet Kültürü Uçak Bakım Teknisyenleri

Etik Beyan

Bu çalışma, tüm etik kurallar ve ilkeler doğrultusunda gerçekleştirilmiştir. Araştırma sürecinde, katılımcılardan gönüllü olarak veri toplanmış, gizlilik ve anonimlik haklarına saygı gösterilmiştir. Katılımcılar, çalışmaya katılma konusunda bilgilendirilmiş ve rızaları alınmıştır. Araştırma, herhangi bir çıkar çatışması veya menfaat gözetmeksizin gerçekleştirilmiş olup, katılımcılara zarar verebilecek hiçbir uygulamaya yer verilmemiştir. Verilerin toplanması, analiz edilmesi ve raporlanması aşamalarında akademik dürüstlük ilkesine tam olarak uyulmuş, elde edilen bulgular olduğu gibi yansıtılmıştır. Çalışma, ilgili kurumun etik kurulundan gerekli izinler alınarak yürütülmüştür. Araştırmaya katılan tüm bireylerin haklarının korunmasına özen gösterilmiştir ve araştırmada kullanılan tüm veriler yalnızca bilimsel amaçlarla kullanılmıştır.

Destekleyen Kurum

T.C. MALTEPE ÜNİVERSİTESİ

Kaynakça

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  • Anuk, Duygu. “Pilot Seçiminde Psikolojik Özelliklerin Önemi ve Değerlendirilme Yöntemleri.” In Havacılık Psikolojisi: Kavramlar, Araştırmalar, Uygulamalar, edited by Pelin Ünsal and Seda Çeken, 97-134. İstanbul: İstanbul Üniversitesi Yayınları, 2022.
  • Arslan, Emel. “Analysis of Communication Skill and Interpersonal Problem Solving in Preschool Trainees.” Social Behavior and Personality 38, no. 4 (2010): 523-530. https://doi. org/10.2224/sbp.2010.38.4.523.
  • Balcı, Bayram. “Endüstri 4.0 ve İstihdam İkilemi: İşverenlerin Bu İkilem Üzerine Görüşleri.” In İktisadi ve İdari Bilimlerde Araştırma ve Değerlendirmeler, edited by Ferhat Çıtak, 55-71. Ankara: Gazi Kitabevi, 2023.
  • Bass, Bernard M. “From Transactional to Transformational Leadership: Learning to Share the Vision.” Organizational Dynamics 18, no. 3 (1990): 19–31. https://doi.org/10.1016/0090-2616(90)90061-S.
  • Başkale, Hatice. “Nitel Araştırmalarda Geçerlik, Güvenirlik ve Örneklem Büyüklüğünün Belirlenmesi.” Dokuz Eylül Üniversitesi Hemşirelik Fakültesi E-Dergisi 9, no. 1 (2016): 23-28.
  • Beaubien, J. Matthew, and David P. Baker. “A Review of Selected Aviation Human Factors Taxonomies, Accident/Incident Reporting Systems and Data Collection Tools.” International Journal of Applied Aviation Studies 2, no. 2 (2002): 11-36.
  • Bienefeld, Nadine, and Gudela Grote. “Speaking Up in Ad Hoc Multiteam Systems: Individual-Level Effects of Psychological Safety, Status, and Leadership within and across Teams.” European Journal of Work and Organizational Psychology 23, no. 6 (2014): 930-945. https://doi. org/10.1080/1359432X.2013.808398.
  • Bochner, Stephen, and Beryl Hesketh. “Power Distance, Individualism/Collectivism, and Job-Related Attitudes in a Culturally Diverse Work Group.” Journal of Cross-Cultural Psychology 25, no. 2 (1994): 233-257. https://doi.org/10.1177/0022022194252005.
  • Cooper, M. Dominic. “The Safety Culture Construct: Theory and Practice.” In Safety Cultures, Safety Models, edited by Claude Gilbert, Benoît Journé, Hervé Laroche, and Corinne Bieder, 47- 62. Springer Briefs in Applied Sciences and Technology. Cham: Springer, 2018. https://doi. org/10.1007/978-3-319-95129-4_5.
  • Çapan Özeren, Özlem, Odabaşoğlu, Şener, and Tezer, Güray. “Investigation of Organizational Power Distance Levels of Pilots Working on Airlines in Turkey: Flight Safety and Professional Courtesy Dilemma.” Journal of Aviation 6, no. 2 (2022): 187-205. https://doi.org/10.30518/ jav.1110524.
  • Çeken, Seda, and Aktaş, Hakkı. “Uçuş Ekiplerinde İletişim.” In Havacılık Psikolojisi: Kavramlar, Araştırmalar, Uygulamalar, edited by Pelin Ünsal and Seda Çeken, 171-208. İstanbul: İstanbul Üniversitesi Yayınları, 2022.
  • Çekerol, Gülsen Serap, and Aydın, Emre. “Uçak Bakım Teknisyenlerinin Kişiler Arası Çatışma Çözme Yaklaşımlarının Takım Algısına Etkisi.” Mersin Üniversitesi Sosyal Bilimler Enstitüsü E-Dergisi 3, no. 1 (2019): 25-43. https://dergipark.org.tr/en/download/article-file/913073.
  • Daniels, Michael A., and Gary J. Greguras. “Exploring the Nature of Power Distance: Implications for Micro- and Macro-Level Theories, Processes, and Outcomes.” Journal of Management 40, no. 5 (2014): 1202-1229. https://doi.org/10.1177/0149206314527131.
  • Detert, James R., and Ethan R. Burris. “Leadership Behavior and Employee Voice: Is the Door Really Open?” Academy of Management Journal 50, no. 4 (2007): 869–884. https://doi. org/10.5465/AMJ.2007.26279183.
  • Detert, James R., and Amy C. Edmondson. “Implicit Voice Theories: Taken-for-Granted Rules of Self- Censorship at Work.” Academy of Management Journal 54, no. 3 (2011): 461–488. https:// doi.org/10.5465/AMJ.2011.61967925.
  • Eisenberger, Robert, Robin Huntington, Steven Hutchison, and Debora Sowa. “Perceived Organizational Support.” Journal of Applied Psychology 71, no. 3 (1986): 500–507.
  • Enomoto, Carl E., and Karl R. Geisler. “Culture and Plane Crashes: A Cross-Country Test of The Gladwell Hypothesis.” Economics and Sociology 10, no. 3 (2017): 281-293. https://doi. org/10.14254/2071-789X.2017/10-3/20
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Power Distance, Communication, and Safety: A Study on Aircraft Maintenance Workers

Yıl 2025, , 49 - 75, 30.06.2025

Özlem Çapan Özeren

https://doi.org/10.32739/uskudarsbd.11.20.152

Öz

This study examines the influence of organizational power distance on communication, voice behavior, and safety-related decisions in the aviation maintenance sector. In this high-risk field, precision and collaboration are critical. Using a qualitative research design, in-depth interviews were conducted with 13 aircraft maintenance technicians from four companies. Thematic analysis identified four main categories: social withdrawal, acquiescence to power, instrumental use of power, and sensitivity to others' judgments, which refers to the tendency of employees to consider the opinions and reactions of their peers and superiors before speaking up or making decisions. Our findings reveal a significant aspect of the aviation maintenance sector. While many employees are willing to speak up when they disagree with the majority, some—especially younger and less experienced technicians—prefer to remain silent due to hierarchical pressures and fear of retaliation. This behavior contributes to organizational silence, which may hinder the detection of safety threats. Participants also strongly opposed favoritism, linking it to the unethical instrumental use of power. While some viewed strict leadership as necessary for enforcing discipline, others emphasized the importance of respectful, human-centered management. The study underscores the urgent need for participatory management practices in the aviation maintenance sector. Power distance is not static but shaped by organizational culture, self-confidence, seniority, and perceived psychological safety. To reduce risks and promote safety, organizations must prioritize the development of participatory management practices, transparent communication structures, and environments that support speaking up without fear. These findings contribute to broader discussions on organizational culture and safety in high-stakes industries like aviation.

Anahtar Kelimeler

Aviation Organizational Power Distance Communication Safety Culture Aircraft Maintenance Technicians

Etik Beyan

This study was conducted in full compliance with ethical guidelines and principles. Data were collected from participants voluntarily, with respect for their privacy and anonymity. All participants were informed about the nature of the study and provided their consent before participating. The research was carried out without any conflict of interest or bias, and no harmful practices were employed that could negatively impact the participants. Data collection, analysis, and reporting were conducted with academic integrity, and all findings were presented accurately as they were obtained. The study obtained the necessary ethical approval from the relevant institutional ethics committee. The rights of all participants were protected throughout the research process, and all data were used solely for scientific purposes.

Destekleyen Kurum

Maltepe University

Kaynakça

  • Aktaş, Hakkı. “Sivil Havacılık İşletmelerinde Beşerî Faktörler Perspektifinden Uçuş Ekibi Kaynak Yönetimi: Sivil Havacılık İşletmeleri Pilotlarının Kişilik Yapıları ile Uçuş Ekibi Kaynak Yönetimi Tutumları Arasındaki İlişki.” Doktora tezi, İstanbul Üniversitesi Sosyal Bilimler Enstitüsü, 2011.
  • Anuk, Duygu. “Pilot Seçiminde Psikolojik Özelliklerin Önemi ve Değerlendirilme Yöntemleri.” In Havacılık Psikolojisi: Kavramlar, Araştırmalar, Uygulamalar, edited by Pelin Ünsal and Seda Çeken, 97-134. İstanbul: İstanbul Üniversitesi Yayınları, 2022.
  • Arslan, Emel. “Analysis of Communication Skill and Interpersonal Problem Solving in Preschool Trainees.” Social Behavior and Personality 38, no. 4 (2010): 523-530. https://doi. org/10.2224/sbp.2010.38.4.523.
  • Balcı, Bayram. “Endüstri 4.0 ve İstihdam İkilemi: İşverenlerin Bu İkilem Üzerine Görüşleri.” In İktisadi ve İdari Bilimlerde Araştırma ve Değerlendirmeler, edited by Ferhat Çıtak, 55-71. Ankara: Gazi Kitabevi, 2023.
  • Bass, Bernard M. “From Transactional to Transformational Leadership: Learning to Share the Vision.” Organizational Dynamics 18, no. 3 (1990): 19–31. https://doi.org/10.1016/0090-2616(90)90061-S.
  • Başkale, Hatice. “Nitel Araştırmalarda Geçerlik, Güvenirlik ve Örneklem Büyüklüğünün Belirlenmesi.” Dokuz Eylül Üniversitesi Hemşirelik Fakültesi E-Dergisi 9, no. 1 (2016): 23-28.
  • Beaubien, J. Matthew, and David P. Baker. “A Review of Selected Aviation Human Factors Taxonomies, Accident/Incident Reporting Systems and Data Collection Tools.” International Journal of Applied Aviation Studies 2, no. 2 (2002): 11-36.
  • Bienefeld, Nadine, and Gudela Grote. “Speaking Up in Ad Hoc Multiteam Systems: Individual-Level Effects of Psychological Safety, Status, and Leadership within and across Teams.” European Journal of Work and Organizational Psychology 23, no. 6 (2014): 930-945. https://doi. org/10.1080/1359432X.2013.808398.
  • Bochner, Stephen, and Beryl Hesketh. “Power Distance, Individualism/Collectivism, and Job-Related Attitudes in a Culturally Diverse Work Group.” Journal of Cross-Cultural Psychology 25, no. 2 (1994): 233-257. https://doi.org/10.1177/0022022194252005.
  • Cooper, M. Dominic. “The Safety Culture Construct: Theory and Practice.” In Safety Cultures, Safety Models, edited by Claude Gilbert, Benoît Journé, Hervé Laroche, and Corinne Bieder, 47- 62. Springer Briefs in Applied Sciences and Technology. Cham: Springer, 2018. https://doi. org/10.1007/978-3-319-95129-4_5.
  • Çapan Özeren, Özlem, Odabaşoğlu, Şener, and Tezer, Güray. “Investigation of Organizational Power Distance Levels of Pilots Working on Airlines in Turkey: Flight Safety and Professional Courtesy Dilemma.” Journal of Aviation 6, no. 2 (2022): 187-205. https://doi.org/10.30518/ jav.1110524.
  • Çeken, Seda, and Aktaş, Hakkı. “Uçuş Ekiplerinde İletişim.” In Havacılık Psikolojisi: Kavramlar, Araştırmalar, Uygulamalar, edited by Pelin Ünsal and Seda Çeken, 171-208. İstanbul: İstanbul Üniversitesi Yayınları, 2022.
  • Çekerol, Gülsen Serap, and Aydın, Emre. “Uçak Bakım Teknisyenlerinin Kişiler Arası Çatışma Çözme Yaklaşımlarının Takım Algısına Etkisi.” Mersin Üniversitesi Sosyal Bilimler Enstitüsü E-Dergisi 3, no. 1 (2019): 25-43. https://dergipark.org.tr/en/download/article-file/913073.
  • Daniels, Michael A., and Gary J. Greguras. “Exploring the Nature of Power Distance: Implications for Micro- and Macro-Level Theories, Processes, and Outcomes.” Journal of Management 40, no. 5 (2014): 1202-1229. https://doi.org/10.1177/0149206314527131.
  • Detert, James R., and Ethan R. Burris. “Leadership Behavior and Employee Voice: Is the Door Really Open?” Academy of Management Journal 50, no. 4 (2007): 869–884. https://doi. org/10.5465/AMJ.2007.26279183.
  • Detert, James R., and Amy C. Edmondson. “Implicit Voice Theories: Taken-for-Granted Rules of Self- Censorship at Work.” Academy of Management Journal 54, no. 3 (2011): 461–488. https:// doi.org/10.5465/AMJ.2011.61967925.
  • Eisenberger, Robert, Robin Huntington, Steven Hutchison, and Debora Sowa. “Perceived Organizational Support.” Journal of Applied Psychology 71, no. 3 (1986): 500–507.
  • Enomoto, Carl E., and Karl R. Geisler. “Culture and Plane Crashes: A Cross-Country Test of The Gladwell Hypothesis.” Economics and Sociology 10, no. 3 (2017): 281-293. https://doi. org/10.14254/2071-789X.2017/10-3/20
  • Ergai, Awatef, Tal Cohen, John Sharp, Dale A. Wiegmann, A. K. Gramopadhye, and Sally Shappell. “Assessment of the Human Factors Analysis and Classification System (HFACS): Intra- Rater and Inter-Rater Reliability.” Safety Science 82 (2016): 393-398.
  • Glesne, Corrine. Nitel Araştırmaya Giriş. Translated by Ali Ersoy and Pelin Yalçınoğlu. Ankara: Anı Yayıncılık, 2012.
  • Goffman, Erving. The Presentation of Self in Everyday Life. Garden City, NY: Doubleday, 1959. Gorodnichenko, Yuriy, and Gérard Roland. “Which Dimensions of Culture Matter for Long-Run Growth?” American Economic Review: Papers & Proceedings 101, no. 3 (2011): 492-498.
  • Gramsci, Antonio. Selections from the Prison Notebooks. Edited and translated by Quintin Hoare and Geoffrey Nowell Smith. New York: International Publishers, 1971.
  • Güneş, Tarık, Turhan, Uğur, and Açıkel, Birsen. “Hava Aracı Bakım Teknisyenlerinin Nitelikleri ve Yetkinliklerinin Önemi.” In Havacılık Psikolojisi: Kavramlar, Araştırmalar, Uygulamalar, edited by Pınar Ünsal and Seda Çeken, 523-564. İstanbul: İstanbul Üniversitesi Yayınları, 2022.
  • Helmreich, Robert L., and Ashleigh C. Merritt. Culture at Work in Aviation and Medicine: National, Organizational, and Professional Influences. Aldershot, U.K.: Ashgate, 1998. Hofstede, Geert. Culture’s Consequences: Comparing Values, Behaviors, Institutions, and Organizations Across Nations. Thousand Oaks, CA: Sage, 2001.
  • International Civil Aviation Organization. Doc 9859 AN/474 Third Edition — 2012 International Civil Aviation Organization Safety Management Manual (SMM). 2012. https://www.icao.int/ sam/documents/rst-smsssp-13/smm_3rd_ed_advance.pdf.
  • Jakubowski-Spector, Patricia. “Facilitating the Growth of Women Through Assertive Training.” The Counseling Psychologist 4, no. 1 (1973): 75-86. https://doi. org/10.1177/001100007300400107.
  • Jing, Hung-Sying, C. J. Lu, and Shang-Jee Peng. “Culture, Authoritarianism and Commercial Aircraft Accidents.” Human Factors and Aerospace Safety 1, no. 4 (2001): 341-359.
  • Karanikas, Nektarios. “Correlation of Changes in the Employment Costs and Average Task Load with Rates of Accidents Attributed to Human Error.” Aviation Psychology and Applied Human Factors 5, no. 2 (2015): 104-113. https://doi.org/10.1027/2192-0923/a000083.
  • Kelly, Damien, and Marina Efthymiou. “An Analysis of Human Factors in Fifty Controlled Flight into Terrain Aviation Accidents from 2007 to 2017.” Journal of Safety Research 69 (2019): 155- 165. https://doi.org/10.1016/j.jsr.2019.03.009.
  • Khatri, Naresh. “Consequences of Power Distance Orientation in Organisations.” Vision: Journal of Business Perspective 13, no. 1 (2009): 1-9. https://doi.org/10.1177/097226290901300101.
  • Kirkman, Bradley L., Gilad Chen, Jiing-Lih Farh, Zhen Xiong Chen, and Kevin B. Lowe. “Individual Power Distance Orientation and Follower Reactions to Transformational Leaders: A Cross- Level, Cross-Cultural Examination.” Academy of Management Journal 52, no. 4 (2009): 744- 764. https://doi.org/10.5465/amj.2009.43669971.
  • Knoll, Michael, Martin Götz, Elisa Adriasola, Amer Ali Al-Atwi, Alicia Arenas, Kokou A. Atitsogbe, Stephen Barrett et al. “International Differences in Employee Silence Motives: Scale Validation, Prevalence, and Relationships with Culture Characteristics Across 33 Countries.” Journal of Organizational Behavior 42, no. 5 (2021): 619-648. https://doi.org/10.1002/ job.2512.
  • Kraus, David C., and Anand K. Gramopadhye. “Effect of Team Training on Aircraft Maintenance Technicians: Computer-Based Training Versus Instructor-Based Training.” International Journal of Industrial Ergonomics 27, no. 3 (2001): 141-157. https://doi.org/10.1016/S0169- 8141(00)00044-5.
  • Kurnaz, Zeynep. “Türkiye’de Siyasal Korku ve Akademik Hayatın İnşası.” Doktora tezi, Hacettepe Üniversitesi, Ankara, 2016. YÖK Tez Merkezi (434284).
  • Li, Wen-Chin, Don Harris, Lon-Wen Li, and Thomas Wang. “The Differences of Aviation Human Factors between Individualism and Collectivism Culture.” In Human-Computer Interaction. Interacting in Various Application Domains: 13th International Conference, HCI International 2009, San Diego, CA, USA, July 19-24, 2009, Proceedings, Part IV, edited by Julie A. Jacko, 723-730. Berlin Heidelberg: Springer, 2009. https://doi.org/10.1007/978-3-642-02583- 9_78.
  • Majumdar, Neelakshi, Divya Bhargava, Tracy El Khoury, Karen Marais, and Vincent G. Duffy. “An Analysis and Review of Maintenance-Related Commercial Aviation Accidents and Incidents.” In Digital Human Modeling and Applications in Health, Safety, Ergonomics and Risk Management, edited by Vincent G. Duffy, 531-547. Cham: Springer, 2023. https://doi. org/10.1007/978-3-031-35748-0_36.
  • Marais, Karen B., and Matthew R. Robichaud. “Analysis of Trends in Aviation Maintenance Risk: An Empirical Approach.” Reliability Engineering & System Safety 106 (2012): 104-118. https:// doi.org/10.1016/j.ress.2012.06.003.
  • Merritt, Ashleigh, and Daniel Maurino. “Cross-Cultural Factors in Aviation Safety.” In Cultural Ergonomics (Advances in Human Performance and Cognitive Engineering Research, Vol. 4), edited by Michael Kaplan, 147-181. Bingley: Emerald Group Publishing Limited, 2004. https://doi.org/10.1016/S1479-3601(03)04005-0.
  • Morrison, Elizabeth W. “Employee Voice and Silence.” Annual Review of Organizational Psychology and Organizational Behavior 1 (2014): 173-197. https://doi.org/10.1146/annurevorgpsych- 031413-091328.
  • Rashid, Hamad S. J., Simon Place, and Graham Braithwaite. “Investigating the Investigations: A Retrospective Study in the Aviation Maintenance Error Causation.” Cognition Technology & Work 15 (2013): 171-188.
  • Redding, F. S. “Individualization Is a State of Mind.” Music Educators Journal 59, no. 3 (1972): 24–25. https://doi.org/10.2307/3394205.
  • Reason, James. “Achieving a Safe Culture: Theory and Practice.” Work & Stress 12 (1998): 293-306. https://doi.org/10.1080/02678379808256868.
  • Shappell, Scott, Cristy Detwiler, Kali Holcomb, Carla Hackworth, Albert Boquet, and Douglas A. Wiegmann. “Human Error and Commercial Aviation Accidents: An Analysis Using the Human Factors Analysis and Classification System.” Human Factors 49, no. 2 (2007): 227- 242. https://doi.org/10.1518/001872007X312469.
  • Sherf, Elad N., Michael R. Parke, and Sofya Isaakyan. “Distinguishing Voice and Silence at Work: Unique Relationships with Perceived Impact, Psychological Safety, and Burnout.” Academy of Management Journal 64, no. 1 (2021): 114-148. https://doi.org/10.5465/amj.2018.1428. Solmaz, G., and C. Serinkan. “Örgütlerde Güç Mesafesinin Örgütsel Sessizlik ile İlişkisi: Bir Alan Araştırması.” Yeni Fikir Dergisi 12, no. 25 (2020): 2-19.
  • Strauch, Barry. “Can Cultural Differences Lead to Accidents? Team Cultural Differences and Sociotechnical System Operations.” Human Factors 52, no. 2 (2010): 246-263. https://doi. org/10.1177/0018720810362238.
  • Tüzüner, Vala Lale. “Pilotlarda Ekip Kaynak Yönetimi Becerileri.” In Havacılık Psikolojisi: Kavramlar, Araştırmalar, Uygulamalar, edited by Pınar Ünsal and Seda Çeken, 135-170. İstanbul: İstanbul Üniversitesi Yayınları, 2022.
  • Usanmaz, Öznur. “Training of the Maintenance Personnel to Prevent Failures in Aircraft Systems.” Engineering Failure Analysis 18, no. 7 (2011): 1683–1688. https://doi.org/10.1016/j. engfailanal.2011.02.010
  • Van Dyne, Linn, Lary L. Cummings, and Judi McLean Parks. “Extra-role Behaviors: In Pursuit of Construct and Definitional Clarity (A Bridge Over Muddied Waters).” In Research in Organizational Behavior, Vol. 17, edited by Barry M. Staw and Lary L. Cummings, 247-285. Bingley, UK: JAI Press, 1995.
  • Virovac, Darko, Anita Domitrović, and Ernest Bazijanac. “The Influence of Human Factor in Aircraft Maintenance.” Promet-Traffic & Transportation 29, no. 3 (2017): 257-266. https://doi. org/10.7307/ptt.v29i3.2068.
  • Yin, Robert K. Qualitative Research from Start to Finish. New York: The Guilford Press, 2011. Yorulmaz, Yılmaz İlker, İbrahim Çolak, Yahya Altınkurt, and Kürşad Yılmaz. “Örgütsel Güç Mesafesi Ölçeği Geçerlik ve Güvenirlik Çalışması.” Trakya Eğitim Dergisi 8, no. 4 (2018): 671-686. https://dergipark.org.tr/en/download/article-file/562548.
  • Yukl, Gary A. Leadership in Organizations. 8th ed. Upper Saddle River, NJ: Prentice Hall, 2013.
Toplam 51 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Çok Kültürlü ve Kültürlerarası Çalışmalar, Kültür, Temsil ve Kimlik, Ulus ve Bölgenin Kültürel Çalışmaları, Çalışma Psikolojisi
Bölüm Araştırma Makalesi
Yazarlar

Özlem Çapan Özeren 0000-0001-5128-8698

Erken Görünüm Tarihi 8 Temmuz 2025
Yayımlanma Tarihi 30 Haziran 2025
Gönderilme Tarihi 5 Ekim 2024
Kabul Tarihi 16 Nisan 2025
Yayımlandığı Sayı Yıl 2025

Kaynak Göster

APA Çapan Özeren, Ö. (2025). Power Distance, Communication, and Safety: A Study on Aircraft Maintenance Workers. Üsküdar Üniversitesi Sosyal Bilimler Dergisi(20), 49-75. https://doi.org/10.32739/uskudarsbd.11.20.152
AMA Çapan Özeren Ö. Power Distance, Communication, and Safety: A Study on Aircraft Maintenance Workers. ÜSBİD. Haziran 2025;(20):49-75. doi:10.32739/uskudarsbd.11.20.152
Chicago Çapan Özeren, Özlem. “Power Distance, Communication, and Safety: A Study on Aircraft Maintenance Workers”. Üsküdar Üniversitesi Sosyal Bilimler Dergisi, sy. 20 (Haziran 2025): 49-75. https://doi.org/10.32739/uskudarsbd.11.20.152.
EndNote Çapan Özeren Ö (01 Haziran 2025) Power Distance, Communication, and Safety: A Study on Aircraft Maintenance Workers. Üsküdar Üniversitesi Sosyal Bilimler Dergisi 20 49–75.
IEEE Ö. Çapan Özeren, “Power Distance, Communication, and Safety: A Study on Aircraft Maintenance Workers”, ÜSBİD, sy. 20, ss. 49–75, Haziran 2025, doi: 10.32739/uskudarsbd.11.20.152.
ISNAD Çapan Özeren, Özlem. “Power Distance, Communication, and Safety: A Study on Aircraft Maintenance Workers”. Üsküdar Üniversitesi Sosyal Bilimler Dergisi 20 (Haziran 2025), 49-75. https://doi.org/10.32739/uskudarsbd.11.20.152.
JAMA Çapan Özeren Ö. Power Distance, Communication, and Safety: A Study on Aircraft Maintenance Workers. ÜSBİD. 2025;:49–75.
MLA Çapan Özeren, Özlem. “Power Distance, Communication, and Safety: A Study on Aircraft Maintenance Workers”. Üsküdar Üniversitesi Sosyal Bilimler Dergisi, sy. 20, 2025, ss. 49-75, doi:10.32739/uskudarsbd.11.20.152.
Vancouver Çapan Özeren Ö. Power Distance, Communication, and Safety: A Study on Aircraft Maintenance Workers. ÜSBİD. 2025(20):49-75.

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