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Employer Branding in Metaverse: Does it Create New Opportunities for Employee Experiences?

Yıl 2025, Sayı: 18, 32 - 355, 30.06.2025
https://doi.org/10.55609/yenimedya.1549337

Öz

The aim of the study is to determine what the ideal employer is like in the Metaverse world and what is expected from the ideal employer. In this context, the participants’ views about Metaverse, the characteristics of the ideal employer in Metaverse, the expectations from the ideal employer in this universe, the desired work experience and the concerns about this universe were investigated. Semi-structured interviews were conducted with 20 participants during the data collection process. According to the data obtained, the participants mostly expect constructive communication, salary and fringe benefits from the ideal employer and contribution to their development. The participants find Metaverse especially useful in the areas of education, entertainment and health. Some of the participants support the corporation they work for by thinking that its presence in Metaverse universe will cause the corporation to be seen as a pioneer. Metaverse provides advantages in terms of speed, time efficiency and socialization with colleagues for the ideal employer. They also think that working in Metaverse will lighten their workload. As a result, although the participants think that an ideal employer can be in Metaverse, they are not very keen on the idea of working in this universe for now.

Kaynakça

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  • Akdöl, B., & Kale, M. S. (2023). Kurumsal itibarın işveren marka çekiciliği üzerine etkisi: Bilişim sektöründe bir araştırma. İşletme Araştırmaları Dergisi, 15(3), 2011-2027.
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  • Atsan, M. (2024). İşveren markası yönetiminin çalışan deneyimi bağlamında değerlendirilmesi: İK yöneticileri üzerine bir araştırma. Selçuk Üniversitesi Sosyal Bilimler Meslek Yüksekokulu Dergisi, 27(1), 294-307. https://doi.org/10.29249/selcuksbmyd.1442352
  • Awadallah, A., Eledlebi, K., Zemerly, J., Puthal, D., Damiani, E., Taha, K., ... & Yeun, C. Y. (2024). Artificial Intelligence-Based Cybersecurity for the Metaverse: Research Challenges and Opportunities. IEEE Communications Surveys & Tutorials. https://doi.org/10.1109/COMST.2024.3442475
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Metaverse Dünyasında İşveren Markalaşması: Çalışan Deneyimlerinde Yeni Fırsatlar Yaratır mı?

Yıl 2025, Sayı: 18, 32 - 355, 30.06.2025
https://doi.org/10.55609/yenimedya.1549337

Öz

Çalışmanın amacı, Metaverse dünyasında ideal işverenin nasıl olduğunu ve ideal işverenden neler beklendiğini tespit etmektir. Bu doğrultuda katılımcıların Metaverse hakkındaki görüşleri, Metaverse içerisinde ideal işverenin özellikleri, bu evrende ideal işverenden beklentilerin neler olduğu, nasıl bir çalışma deneyimine sahip olunmak istendiği ve bu evrene ilişkin kaygıların neler olduğu araştırılmıştır. Veri toplama sürecinde 20 katılımcıyla yarı yapılandırılmış görüşmeler yapılmıştır. Elde edilen verilere göre katılımcılar ideal işverenden en çok yapıcı iletişim, maaş ve yan kazançlar ile gelişimine katkı beklemektedir. Katılımcılar, Metaverse’ü özellikle eğitim, eğlence ve sağlık alanlarında faydalı bulmaktadır. Katılımcıların bazıları, çalıştıkları kurumun Metaverse evreninde yer almasının kurumun öncü olarak görülmesine neden olacağını düşünerek desteklemektedir. Metaverse evreninin ideal işveren açısından hız, zamanda verimlilik, iş arkadaşlarıyla sosyalleşme boyutlarında avantaj sağlamaktadır. Ayrıca Metaverse evreninde çalışmanın iş yüklerini hafifleteceğini düşünmektedir. Sonuç olarak katılımcılar Metaverse evreninde ideal bir işveren olunabileceğini düşünse de şimdilik bu evrende çalışma fikrine çok sıcak yaklaşmamaktadır.

Kaynakça

  • AbuKhousa, E., El-Tahawy, M. S., & Atif, Y. (2023). Envisioning architecture of metaverse intensive learning experience (MiLEx): Career readiness in the 21st century and collective intelligence development scenario. Future Internet, 15(2), 53. https://doi.org/10.3390/fi15020053
  • Aiolfi, S., & Luceri, B. (2024). See you on the Metaverse: A bibliometric expedition through the Metaverse landscape. Technological Forecasting and Social Change, 207, 123605. https://doi.org/10.1016/j.techfore.2024.123605
  • Akdöl, B., & Kale, M. S. (2023). Kurumsal itibarın işveren marka çekiciliği üzerine etkisi: Bilişim sektöründe bir araştırma. İşletme Araştırmaları Dergisi, 15(3), 2011-2027.
  • Arya, V., Sambyal, R., Sharma, A., & Dwivedi, Y. K. (2024). Brands are calling your AVATAR in Metaverse–A study to explore XR‐based gamification marketing activities & consumer‐based brand equity in virtual world. Journal of Consumer Behaviour, 23(2), 556-585. https://doi.org/10.1002/cb.2214
  • Atak, M. C., & Ergüner Özkoç, E. (2023). The impact of Metaverse on work life: A Delphi Study. Journal of Metaverse, 3(2), 144-151. https://doi.org/10.57019/jmv.1297129
  • Atsan, M. (2024). İşveren markası yönetiminin çalışan deneyimi bağlamında değerlendirilmesi: İK yöneticileri üzerine bir araştırma. Selçuk Üniversitesi Sosyal Bilimler Meslek Yüksekokulu Dergisi, 27(1), 294-307. https://doi.org/10.29249/selcuksbmyd.1442352
  • Awadallah, A., Eledlebi, K., Zemerly, J., Puthal, D., Damiani, E., Taha, K., ... & Yeun, C. Y. (2024). Artificial Intelligence-Based Cybersecurity for the Metaverse: Research Challenges and Opportunities. IEEE Communications Surveys & Tutorials. https://doi.org/10.1109/COMST.2024.3442475
  • Aydın, O., Karaarslan, E., & Narin, N. G. (2024). Artificial intelligence, VR, AR and Metaverse technologies for human resources management. arXiv preprint arXiv:2406.15383.
  • Batga, B., & Uzun, D. (2023). İşveren markası algısı üzerine nitel bir araştırma: Bingöl ilinde turizm yatırım ve turizm işletme belgeli oteller örneği. Hitit Sosyal Bilimler Dergisi, 16(1), 114-133. https://doi.org/10.17218/hititsbd.1243795
  • Berg, B. (2001). Qualitative research methods for the social sciences. Pearson.
  • Bharadwaj, S. (2023). Influence of training and development interventions on employee retention–an employer brand-based agenda. LBS Journal of Management & Research, 21(2), 157-170. https://doi.org/10.1108/LBSJMR-12-2022-0080
  • Çakmak, F. (2023). İşveren markası algısının örgütsel bağlılık üzerindeki etkisi: hizmet sektöründe bir araştırma. İstanbul Gelişim Üniversitesi Sosyal Bilimler Dergisi, 10(1), 291-311. https://doi.org/10.17336/igusbd.902032
  • Daymon, C., & Holloway, I. (2010). Qualitative research methods in public relations and marketing communications. Routledge.
  • De Felice, F., Petrillo, A., Iovine, G., Salzano, C., & Baffo, I. (2023). How does the metaverse shape education? A systematic literature review. Applied Sciences, 13(9), 5682. https://doi.org/10.3390/app13095682
  • Dutta, D., Srivastava, Y., & Singh, E. (2023). Metaverse in the tourism sector for talent management: a technology in practice lens. Information Technology & Tourism, 25(3), 331-365. https://doi.org/10.1007/s40558-023-00258-9
  • Düger, Y. S., & Bayram, T. (2023). Kurumsal sosyal sorumluluk algısının işveren marka çekiciliğine etkisi: Z kuşağı bireylerin kişilik özellikleri bağlamında bir araştırma. Ordu Üniversitesi Sosyal Bilimler Enstitüsü Sosyal Bilimler Araştırmaları Dergisi, 13(1), 1055-1078. https://doi.org/10.48146/odusobiad.1178267
  • Dwivedi, Y. K., Balakrishnan, J., Mishra, A., De Bock, K. W., & Al-Busaidi, A. S. (2024). The role of embodiment, experience, and self-image expression in creating continuance intention in the Metaverse. Technological Forecasting and Social Change, 203, 123402. https://doi.org/10.1016/j.techfore.2024.123402
  • Dženopoljac, V., Ognjanović, J., Dženopoljac, A., & Kraus, S. (2023). Exploring the impact of employer brand attributes on financial performance: an intellectual capital perspective. Journal of Intellectual Capital, 24(7), 31-54. https://doi.org/10.1108/JIC-05-2023-0112
  • Elbendary, I., Elsetouhi, A. M., Marie, M., & Aljafari, A. M. (2023). A mixed-methods approach for the relationship between organizational attributes, reputation, employer brand and intention to apply for a job vacancy. Personnel Review, 53(5), 1244-1268. https://doi.org/10.1108/PR-03-2021-0188
  • Gandasari, D., Tjahjana, D., Dwidienawati, D., & Ichsan, M. (2024). How to attract talents? The role of CSR, employer brand, benefits and career development. Cogent Business & Management, 11(1), 2323774. https://doi.org/10.1080/23311975.2024.2323774
  • Goldberg, M., Kugler, P., & Schär, F. (2024). Land valuation in the Metaverse: Location matters. Journal of Economic Geography, 1-30. https://doi.org/10.1093/jeg/lbae027
  • Gözen, E. & Boz, H. (2022). İşveren markası açısından işten çıkarmalarda destek hizmeti: Kavramsal bir değerlendirme. İçinde F. Uslu & H. Boz (Editörler), İktı̇sadı̇ ve ı̇darı̇ bı̇lı̇mlerde güncel çalışmalar. (ss. 59-76). Palet Yayınları.
  • Güvenol, B., Sarıbaş, S. K., & Güler, M. E. (2023). İzmir mutfağının yapay zekâ tabanlı sohbet robotları ile incelenmesi. Journal of Travel and Tourism Research, 23(23), 126-144.
  • Hadi, R., Melumad, S., & Park, E. S. (2024). The Metaverse: A new digital frontier for consumer behavior. Journal of Consumer Psychology, 34(1), 142-166. https://doi.org/10.1002/jcpy.1356
  • Heide, M. P., Prodan, S., Lazaroiu, G., Kreis-Engelhardt, B., & Ghigiu, A. M. (2024). Communication as a key performance indicator in employer branding in the context of the social economy—a quantitative study. Behavioral Sciences, 14(4), 303. https://doi.org/10.3390/bs14040303
  • Hein, A. Z., Elving, W. J., Koster, S., & Edzes, A. (2024). Is your employer branding strategy effective? The role of employee predisposition in achieving employer attractiveness. Corporate Communications: An International Journal, 29(7), 1-20. https://doi.org/10.1108/CCIJ-07-2022-0070
  • Jora, R. B., Agrawal, A., Mazzetto, E., Dixit, S., & Darlong, S. L. (2024). Nth floor at accenture—next‐gen onboarding using Metaverse. In S. Dixit, M. Maurya, V. Jain & G. Subramaniam (Eds.), Artificial Intelligence‐Enabled Businesses: How to Develop Strategies for Innovation (pp.105-120). https://doi.org/10.1002/9781394234028.ch7
  • Kayacan, Ş., & Batu, M. (2024). Metaverse ne değildir? Sanal dünya üzerine akademik bir tartışma. Türkiye Medya Akademisi Dergisi, 4(7), 88-110. https://doi.org/10.5281/zenodo.10715739
  • Kişi, N. (2022). Exploratory research on the use of blockchain technology in recruitment. Sustainability, 14(16), 10098. https://doi.org/10.3390/su141610098
  • Kraus, S., Kumar, S., Lim, W. M., Kaur, J., Sharma, A., & Schiavone, F. (2023). From moon landing to metaverse: Tracing the evolution of technological forecasting and social change. Technological Forecasting and Social Change, 189, 122381. https://doi.org/10.1016/j.techfore.2023.122381
  • Lincoln, Y. S. & Guba, E.G. (1985). Naturalistic inquiry. Sage.
  • Mahfouz, H. H. E.S., Abd El Fattah, A.M.A. A., & Ebraheem, S. M. A. (2024). Effect of educational program about sustainable leadership for nursing managers on sustainable development behaviors and organizational attractiveness. Egyptian Journal of Nursing and Health Sciences, 5(1), 135-158. 10.21608/EJNHS.2024.347651
  • Marabelli, M., & Lirio, P. (2024). AI and the metaverse in the workplace: DEI opportunities and challenges. Personnel Review, https://doi.org/10.1108/PR-04-2023-0300
  • Martinez-Hague, P. (2024). Organizational attractiveness: A theoretical review of the most relevant empirical research from an interactionist perspective. International Journal of Professional Business Review, 9(4), e0747-e0747.
  • Mutonyi, B. R., Slåtten, T., Lien, G., & González-Piñero, M. (2022). The impact of organizational culture and leadership climate on organizational attractiveness and innovative behavior: A study of Norwegian hospital employees. BMC Health Services Research, 22(1). https://doi.org/10.1186/s12913-022-08042-x
  • Nagre, A., & Mude, G. (2024). Metaverse: A conceptual study on the implications for employer branding for Gen Z. Library Progress International, 44(3), 6518-6529.
  • Näppä, A., Ek Styvén, M., & Foster, T. (2023). I just work here! Employees as co-creators of the employer brand. Scandinavian Journal of Hospitality and Tourism, 23(1), 73-93. https://doi.org/10.1080/15022250.2023.2190934
  • Onu, P., Pradhan, A., & Mbohwa, C. (2024). Potential to use metaverse for future teaching and learning. Education and Information Technologies, 29(7), 8893-8924. https://doi.org/10.1007/s10639-023-12167-9
  • Pandey, N. (2023). Future of employer branding in the era of bard, ChatGPT, metaverse and artificial intelligence. NHRD Network Journal, 16(3), 258-268. https://doi.org/10.1177/26314541231170434
  • Park, H., Ahn, D., & Lee, J. (2023). Towards a metaverse workspace: opportunities, challenges, and design implications. In Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems (pp. 1-20).
  • Park, H., Ahn, D., & Lee, J. (2024, 11-16 May). Lessons from working in the Metaverse: Challenges, choices, and implications from a case study. [Conference paper]. Proceedings of the CHI Conference on Human Factors in Computing Systems (pp. 1-16), Honolulu, USA.
  • Park, H., Ahn, D., & Lee, J. (2024). Lessons from working in the metaverse: challenges, choices, and implications from a case study. In Proceedings of the CHI Conference on Human Factors in Computing Systems (pp. 1-16).
  • Poljašević, B. Z. (2024). Employer brand promotion: does it really matter in transition countries?. Science International Journal, 3(1), 167-173. https://doi.org/10.35120/sciencej0301167z
  • Rane, N., Choudhary, S., & Rane, J. (2023). Metaverse for enhancing customer loyalty: effective strategies to improve customer relationship, service, engagement, satisfaction, and experience. Service, Engagement, Satisfaction, and Experience. http://dx.doi.org/10.2139/ssrn.4624197
  • Rathi, S., & Kumar, P. (2024). Role of human resource (HR) analytics and Metaverse in employee engagement and turnover intention. In J. Kumar, M. Arora & G. Erkol Bayram (Eds.), Exploring the Use of Metaverse in Business and Education (pp. 88-112). IGI Global.
  • Rosa, A., Capolupo, N., & Marolla, G. (2024). The role of employees’ perceptions of corporate social responsibility in the relationship between organizational reputation and organizational attractiveness. Evidence from Italy. Corporate Social Responsibility and Environmental Management. 1–15. https://doi.org/10.1002/csr.3036
  • Rys, M., Schollaert, E., & Van Hoye, G. (2024). Living the employer brand during a crisis? A qualitative study on internal employer branding in times of the COVID-19 pandemic. Plos one, 19(5), e0303361. https://doi.org/10.1371/journal.pone.0303361
  • Rzeszewski, M., Osborne, T., Jones, P., Evans, L., & Weitkamp, G. (2024). Interviewing in the metaverse: The renewed importance of location and embodiment. Applied Geography, 167, 103295. https://doi.org/10.1016/j.apgeog.2024.103295
  • Saeed, A., Ali, A., & Ashfaq, S. (2024). Employees’ training experience in a metaverse environment? Feedback analysis using structural topic modeling. Technological Forecasting and Social Change, 208, 123636. https://doi.org/10.1016/j.techfore.2024.123636
  • Safitri, R., & Novianti, K. R. (2024). Employer branding: Company reputation and organizational attractiveness to attract talented employees. J-MACC: Journal of Management and Accounting, 7(1), 115-127. https://doi.org/10.52166/j-macc.v7i1.6417
  • Santos, S., Augusto, L., Ferreira, S., Espírito Santo, P., & Vasconcelos, M. (2023). Recommendations for internal communication to strengthen the employer brand: A systematic literature review. Administrative Sciences, 13(10), https://doi.org/10.3390/admsci13100223
  • Setianingrum, H. W., Bisri, B., Widyastuti, T., & Fitra, S. (2023). Virtual reality technologies in a dynamic change of human resources management. Journal of Management Science (JMAS), 6(4), 673-678. https://doi.org/10.35335/jmas.v6i4.332
  • Sharma, S., Singh, J., Gupta, A., Ali, F., Khan, F., & Kwak, D. (2024). User Safety and Security in the Metaverse: A Critical Review. IEEE Open Journal of the Communications Society. https://doi.org/10.1109/OJCOMS.2024.3397044
  • Tesch, R. (2013). Qualitative research: Analysis types and software. Routledge.
  • Topkaya, G. (2024). İşveren markasının çalışan memnuniyeti üzerindeki etkisi. Güncel Sağlık Yönetimi, 2(1), 1-7.
  • Venkatesh, V. (2024). Paradigm changing Metaverse: Future research directions in design, technology adoption and use, and impacts. Decision Support Systems, 114307. https://doi.org/10.1016/j.dss.2024.114307xx
  • Vig, S. (2023). Preparing for the New Paradigm of Business: The Metaverse. Foresight and STI Governance, 17(3), 6-18. https://doi.org/10.17323/2500-2597.2023.3.6.18
  • Wang, X., Guo, Q., Ning, Z., Guo, L., Wang, G., Gao, X., & Zhang, Y. (2024). Integration of sensing, communication, and computing for Metaverse: a survey. ACM Computing Surveys, 56(10), 1-38. https://doi.org/10.1145/3659946
  • Wang, Y., Su, Z., Zhang, N., Xing, R., Liu, D., Luan, T. H., & Shen, X. (2022). A survey on Metaverse: Fundamentals, security, and privacy. IEEE Communications Surveys & Tutorials, 25(1), 319-352. 10.1109/COMST.2022.3202047
  • Wu, L., & Dineen, B. R. (2023). Expanding branding: Effects of multiple brand types on organizational attractiveness. Chinese Management Studies, 17(6), 1346-1367. https://doi.org/10.1108/CMS-07-2022-0246
  • Yasuda, A. (2024). Metaverse ethics: Exploring the social implications of the metaverse. AI and Ethics, 1-12. https://doi.org/10.1007/s43681-024-00507-5
  • Younis, R. A. A., & Hammad, R. (2021). Employer image, corporate image and organizational attractiveness: The moderating role of social identity consciousness. Personnel Review, 50(1), 244-263. https://doi.org/10.1108/PR-02-2019-0058
  • Yousf, A., & Khurshid, S. (2024). Impact of employer branding on employee commitment: employee engagement as a mediator. Vision, 28(1), 35-46. https://doi.org/10.1177/09722629211013608
  • Zhang, Q., Cao, M., Zhang, F., Liu, J., & Li, X. (2020). Effects of corporate social responsibility on customer satisfaction and organizational attractiveness: A signaling perspective. Business Ethics: A European Review, 29(1), 20-34. https://doi.org/10.1111/beer.12243
  • Zhao, L., Yang, Q., Huang, H., Guo, L., & Jiang, S. (2024). Intelligent wireless sensing driven metaverse: A survey. Computer Communications, 214, 46-56. https://doi.org/10.1016/j.comcom.2023.11.024
Toplam 65 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular Yeni Medya, Halkla İlişkiler
Bölüm Araştırma Makaleleri
Yazarlar

Burcu Öksüz 0000-0003-4195-9261

Şahan Sabuncu 0009-0004-8954-0886

Yayımlanma Tarihi 30 Haziran 2025
Gönderilme Tarihi 13 Eylül 2024
Kabul Tarihi 10 Şubat 2025
Yayımlandığı Sayı Yıl 2025 Sayı: 18

Kaynak Göster

APA Öksüz, B., & Sabuncu, Ş. (2025). Metaverse Dünyasında İşveren Markalaşması: Çalışan Deneyimlerinde Yeni Fırsatlar Yaratır mı?. Yeni Medya(18), 32-355. https://doi.org/10.55609/yenimedya.1549337